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Got denied my free oil change today

Discussion in '5th Gen 4Runners (2010-2024)' started by Allaboutfamily, Sep 16, 2019.

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  1. Sep 18, 2019 at 9:46 AM
    #61
    danssr5

    danssr5 New Member

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    Toyota pulled this Shit on my tacoma. and then I traded it in. And those assholes changed the oil before the sold it!

    Reminds me of the movie "The quick and the dead"

    "What a surprise, John, you changing the rules"
     
  2. Sep 18, 2019 at 9:48 AM
    #62
    Allaboutfamily

    Allaboutfamily [OP] Regular Hound Dog

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    I hate car dealers with a passion. I know all their damn tricks.
     
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  3. Sep 18, 2019 at 10:03 AM
    #63
    Dillusion

    Dillusion New Member

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    What am I being negative about? I see a grown man saying he want to tell a service manager "he won" hahahahahha. I think my 11 year old talks like that.

    For your family's safety over a bad dealership experience hahahahahahah.

    O god I'm done thanks for the laugh. Don't forget to get mad at the next dealer for not changing your blinker fluid.
     
    Compromised 4Runner likes this.
  4. Sep 18, 2019 at 10:07 AM
    #64
    Allaboutfamily

    Allaboutfamily [OP] Regular Hound Dog

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    Dude you’re nothing but a troll so I certainly hope you’re done. Good bye felisha!!
     
  5. Sep 18, 2019 at 10:09 AM
    #65
    Dillusion

    Dillusion New Member

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    Sorry dude just stating facts that you can't seem to comprehend.

    and its Bye, Felicia...................

    Have a good one.
     
  6. Sep 18, 2019 at 10:17 AM
    #66
    2016Pro

    2016Pro Why all of the Pro hate?

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    Dont feed the trolls
     
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  7. Sep 18, 2019 at 12:21 PM
    #67
    Firefly21

    Firefly21 New Member

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    You guys are making me read “SR5 Limited” post to avoid the negativity ;)

    Heres my dealer story sent the below 3x. No reply.


    I Arrived early for 8:00am 15,000 Toyota care appointment. I added a customer paid oil change to the order.
    After 1.5 hours vehicle was returned without the tires rotated.
    The work slip had no indication it was not done. I was not notified it was not done.
    In the past I placed the anti-theft key in the cup holder for the tech. I forgot this time and had the intake employee call to verify it was not done. She did - no rotation.
    So I wonder if anything was done at all?
    What is done the 15,000 inspection if the primary driver of the appointment wasn’t done?
    Its 2019; a simple call to the intake person could have had her ask where the lock nut was. It’s in the center console.
    I have heard dealer horror stories and thought your dealership had a president service award or something so with Toyota care I figured I would let you service my $40,000 vehicle. I have lost all confidence in any service provided by your service team. How could I not? The intake lady offered to have it done immediately and gave me the oil change for free but after 1.5 hours already for a rotation that didn’t happen and an oil change that I now hoped happened I decided I would waste the rest of my Saturday morning rotating my own tires to make sure it was done.

    Also on the slip it said my brakes were checked and they were ok. How can you properly check brake pad ware without removing the wheel?

    As I started to begin to rotate my tires I noticed my skid plate was installed incorrectly or bent. It was covered in oil so I now assume at least the oil was changed. This generated a return trip to your dealership 2 hours after I just left. They sent it to the shop to get someone else to look at it and said a spacer was left off and they did fix it. So now I have 4 hours and two trips to the dealer tied up and tires remain unrotated.

    I apologize if this comes of curt but not to make a simple call or to not note it was not done is inexcusable. I’m not on Facebook or other social media so I will not post this experience but if asked by family or friends I will gladly relay my experience. -as for the 20,000 and all remaining services oil & tires will be done by me and anything major I am now forced to the dealer in PA.

    I just would like you to try and keep others from this experience- at least ask if you need help and certainly state this work could not be completed due to X.
     
    skull likes this.
  8. Sep 18, 2019 at 8:49 PM
    #68
    WallyT4R

    WallyT4R New Member

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    I didn't read the whole thread but, I believe part of the power factor has to to do with bigger tires than stock and no regear. Could always supercharge it, And/or re gear of course.

    As far as the oil change goes, my dealer wouldn't do it at 5000 miles because the change interval for the free oil changes is 10000 miles. I ended up paying for the 5000 mile change but it was around $46, not near as much as they wanted to charge you. Using the rims and tires as an excuse is BS. I hope corporate follows through.
     
    Last edited: Sep 18, 2019
    KSJ08 likes this.
  9. Sep 19, 2019 at 3:38 AM
    #69
    4x Old Guy

    4x Old Guy New Member

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    My local dealer (a really large outfit owned by a former NFL quarterback, that I didn’t buy my T4R from) seems to be on top of their service, but I can’t say for sure because I can’t stand and watch them actually do the work.

    Once the “free” changes are over, I will be going back to my favorite Big-O tire dealer (where I bought my AT tires) for the oil changes (it costs about the same for them to do the oil change as it would for me to buy the oil and filter to do it myself). I can stand just outside the service bay and watch them do the work. I’ve been a fleet mechanic (too old to do my own now) so I know what they’re supposed to be doing. But if I didn’t know, they wouldn’t know that (but it keeps them honest). If you watch them do a few changes, you’ll learn what the normal procedures are. You’ll then know about what to expect the next time and be able to question them if something doesn’t seem right or you just want to know what they’re doing so you can learn (You can also watch a few YouTube videos to learn what is supposed to be done, not necessarily to do it yourself, but to at least be an educated onlooker).
     
    Last edited: Sep 19, 2019
  10. Sep 19, 2019 at 7:18 AM
    #70
    j cat

    j cat New Member

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    last year I talked to the service manager at the dealership where I purchased my 2016 runner. he said the oil used in 2016 was not fully synthetic. he said now all engines have synthetic engine oil.
    the question I asked him was , my new runner had oil sludge in it .. I changed my oil at 3K miles with synthetic and no sludge .. now no sludge ever since I did my oil change.. that is why he gave that answer on 2016 runners, had non synthetic from factory..
    I am not gonna put bigger tires on my runner .. lower MPG and less power. I which I had a V8 like my family member still has..
     
  11. Sep 19, 2019 at 9:57 AM
    #71
    DGP1961

    DGP1961 New Member

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    ok well again we can go back and forth forever not worth either of our time. Last I knew (and I'm not a chemist or mechanic) new fangled oil weights like 0W-20 only comes in synthetic or at the very least semi synthetic so their not messing with that. Yup, I know lots of vehicles today take 5W..... but not going there. I've done my research and found a mechanic I like, honest to a fault. I'll keep going to him, he takes care of me. Take care of your back you only get one. :yes:
     
  12. Sep 19, 2019 at 11:52 AM
    #72
    Thatbassguy

    Thatbassguy New member? Really??

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    The dealer rotated my aftermarket tires and wheels. I decided to stop using the free service when my i got the truck back with fresh oil and a fresh scratch on the driver's side.
     
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  13. Sep 19, 2019 at 10:08 PM
    #73
    WallyT4R

    WallyT4R New Member

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    Your service manager is full of crap.
     
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  14. Sep 19, 2019 at 10:10 PM
    #74
    WallyT4R

    WallyT4R New Member

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    Correct every 0W20 oil is full synthetic
     
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  15. Sep 20, 2019 at 5:26 AM
    #75
    93civEJ1

    93civEJ1 New Member

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    All i read in this thread is a bunch of whining. Yeah I would have contacted corp too, but your still going on and on. I think you maybe need a VW bug.
     
  16. Sep 20, 2019 at 10:42 AM
    #76
    Thatbassguy

    Thatbassguy New member? Really??

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    *you're

    :boink:
     
  17. Sep 20, 2019 at 1:32 PM
    #77
    Hans Moleman

    Hans Moleman New Member

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    It does sound like the OP has a few screws loose in his head. He also sounds insecure especially the way he keeps trying to brag about his wife in every other sentence.
     
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  18. Sep 20, 2019 at 3:57 PM
    #78
    Firefly21

    Firefly21 New Member

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    There should be an unlike tab to hit as well as Like. i would use it for the above post

    We are here together to help and appreciate the 4runner. not to belittle or spread hate.
     
  19. Sep 20, 2019 at 8:57 PM
    #79
    2016Pro

    2016Pro Why all of the Pro hate?

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    Yea that poster is a douche
     
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  20. Sep 20, 2019 at 9:33 PM
    #80
    SR5 Limited

    SR5 Limited New Member

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    O’ give him a brake. He is hurt, and needs pain management...We all get pissed sometimes or another...
     
    Allaboutfamily[OP] likes this.
  21. Sep 21, 2019 at 7:45 AM
    #81
    j cat

    j cat New Member

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  22. Sep 21, 2019 at 9:19 PM
    #82
    ForRun

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    Dude or dudette, Its OK to take a jab at a guy but let me tell you a fact of life. Don't ever drag a mans wife into any conversation in the manner you've done. Just not cool. Now, give yourself a black eye on behalf the OP and apologize
     
  23. Sep 22, 2019 at 6:55 AM
    #83
    Allaboutfamily

    Allaboutfamily [OP] Regular Hound Dog

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    Internet tough guys... gotta love a guy who can run his mouth over the safety of his keyboard.

    I’ve not bragged whatsoever about my wife. She’s an outstanding wife and mother so maybe I’ve said fond things about her, and I think I should. She deserves to be spoken highly about. Sounds to me that you’re jealous that you don’t have someone you appreciate as much as I appreciate my wife.

    I’ve done no whining, don’t have a few screws loose, and I’m not a bad guy. For whatever reason, you guys have decided to be a dick. The internet is full of unhappy people like yourselves so nothing new there.


    And this is the second time someone has commented to me about bragging so I’ll clear up a thing or two.

    For starters: my wife’s family is very rich but that has absolutely zero to do with me. Me sharing pics of some of the things THEY HAVE isn’t bragging because it doesn’t make me look any better showing what OTHER PEOPLE have. I’m tired of the comments I’ve received here because I share a pic of a helicopter or a bad ass ride. Again, they don’t make me look better or describe my financial status. No gain for me whatsoever.

    My wife is beautiful. Period! I don’t brag about that, I don’t sit back and rub that in people’s faces, and I CERTAINLY don’t feel that’s a quality that matters in any way shape or form. What does matter is that she is the best woman I’ve ever known. She is the most giving and caring person I’ve ever met. And there isn’t a better mother and mamaw on the planet. I’m proud she’s my wife and I’ll continue to say so until the day I die.


    And I’m a good guy. I’m always there to help anyone who needs it. But I get so tired of you internet tough guys belittling people behind the safety of your screen. I think we all here now know what kinda person you two losers are.
     
  24. Sep 22, 2019 at 7:21 AM
    #84
    Agent_Outside

    Agent_Outside A Guy A Girl and A Trail

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    There is definitely an excessive amount of childish whining in this thread, but I just refilled my popcorn, so please, continue...

    :popcorn::poking::deadhorse:
     
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  25. Sep 22, 2019 at 7:58 AM
    #85
    Hans Moleman

    Hans Moleman New Member

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    WTF are you babbling about? I never insulted his wife. All I said was he constantly brags about her.
     
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  26. Sep 22, 2019 at 8:06 AM
    #86
    Thatbassguy

    Thatbassguy New member? Really??

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    You're definitely not going to be very popular here.
     
  27. Sep 22, 2019 at 8:16 AM
    #87
    Hans Moleman

    Hans Moleman New Member

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    Wells that’s nice. But you do have a few screws loose when you have to 1up the service manager to feel like you won some kind of game.

    I’m sure many people here have a nice wife too but they don’t mention them practically in every single post like you.
     
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  28. Sep 22, 2019 at 8:20 AM
    #88
    WallyT4R

    WallyT4R New Member

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    Have you joined this forum? You may like it better.
     
  29. Sep 22, 2019 at 8:55 AM
    #89
    Allaboutfamily

    Allaboutfamily [OP] Regular Hound Dog

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    Gotta love the ignore button. Problem solved!
     
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  30. Sep 22, 2019 at 9:58 AM
    #90
    4Runner fun

    4Runner fun Just the beginning...

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    Yup.
    You sir, are ignored!
    Just kidding.
    Yes, it can be done. FYI
    Screenshot_20190922-115559_Chrome.jpg
     
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