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4RUNNER LIMITED BUYER BEWARE X-REAS SUSPENSION FAILS

Discussion in '5th Gen 4Runners (2010+)' started by tkmarch1, Dec 14, 2018.

  1. Nov 4, 2019 at 3:52 PM
    #61
    Agent_Outside

    Agent_Outside New Member

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    What’s your intended use?
     
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  2. Nov 4, 2019 at 5:43 PM
    #62
    GAllen_22

    GAllen_22 New Member

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    99% daily commute/kid shuttle. 1% towing boat/utility trailer. Thanks for the response.
     
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  3. Nov 4, 2019 at 8:00 PM
    #63
    Agent_Outside

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    I’d look into OME (Old Man Emu), Bilstein, and Dobinsons for relatively inexpensive upgrades. Personally I’ve never used any of the entry level upgrades but I would lean heavily towards Dobinsons.
     
    Last edited: Nov 7, 2019
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  4. Nov 15, 2019 at 11:08 AM
    #64
    mte67

    mte67 New Member

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    Informative thread. My 2013 Limited is at 95K and I was just informed of a leaking/failing XReas suspension. My garage has quoted $1500 to replace with a Bilstein setup. Happy with the truck and I don't feel like getting close to 100K without any other suspension issues is too big of a travesty. I'm guessing a slightly less smooth ride might ensue but if I can get another 100K out of the replacement suspension I'll be cool with that.
     
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  5. Nov 18, 2019 at 9:23 AM
    #65
    Toffees

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    So did your XREAS fail?

    (and like was mentioned already, you *can* replace it with a "normal" system)
     
  6. Nov 18, 2019 at 9:25 AM
    #66
    Toffees

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    Get someone who knows the vehicle to offer you a repair--there's no mechanical difference between this 4R and any of the other 5th gen 4Rs (except maybe those with KDSS) when it comes to suspension.
     
  7. Nov 18, 2019 at 9:29 AM
    #67
    Toffees

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    From what I've read, many people are happy with a simple, non rebuildable set like the Bilstein 5100s. These are easy to come by and pretty cheap and most off-road shops will be able to get this done easily. Some argue that King offers the best quality ride (which is a conversation in itself) but it's not unreasonable to "split the difference" between the cost of the XREAS and the basic replacement and buy a higher quality replacement. Most of these are rebuildable suspensions, however, and so require their own maintenance. And maybe replacement is the time to lift, but then again lifting creates its own issues and you're changing the handling drastically from what you know about your vehicle so make sure that's the right choice for you.
     
  8. Dec 3, 2019 at 10:50 AM
    #68
    Droomz

    Droomz New Member

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    :crapstorm:Unfortunately my 2015 4Runner Limited Xreas suspension system has met a similar fate. I do absolutely NO off roading. Purchased my 4Runner new in 2015 to transport musical gear. Warranty expired Sept 2018. Brought it in for my 40K check up and was told that both front struts needed to be replaced ($2,468.00) which means I need to replace the entire Xreas system??? And get this....I only have 39,000 miles of city and freeway driving. I plan on calling Toyota's Corp Customer Care (800-331-4331) to plead my case and see if they offer any replacement cost money.

    I appreciate everybody's advice on this thread and was wondering if some of you could help answer some questions.

    1. Does anybody know of a great mechanic in the Los Angeles area that has experience in replacing a Xreas system on a 2015 4Runner Limited, 2 wheel drive?

    2. I was thinking about going with a new Bilstein system. Which model suspension kit should I go with that offers a better ride than the Xreas? If I'm replacing my current suspension I might as well get a smoother ride. Again. I am only driving city streets and freeways. No off roading.

    Thanks for your time!
     
    Last edited: Dec 5, 2019
  9. Dec 3, 2019 at 1:43 PM
    #69
    mte67

    mte67 New Member

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    I had my Xreas suspension replaced with a conventional Bilstein setup last week. The ride is definitely more truck-like now -- stiffer and bouncier, but I'm fine with that (it's a truck, after all). No clue about what LA garages will charge but I had the work done in Colorado by a regular garage (not a 4-wheeler oriented shop) for $1500.
     
    Droomz likes this.
  10. Dec 3, 2019 at 4:05 PM
    #70
    SlvrSlug

    SlvrSlug New Member

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    I am not familiar with the shops in L.A. but if you travel to the San Diego area i am sure The Truck Shop can take care of You. Talk to James, he is a great guy.
    Phone:
    858.408.0314



    Address:
    8660 Miramar Road, San Diego, CA 92126



    Email:
    service@sdtruckshop.com
     
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  11. Dec 4, 2019 at 11:38 AM
    #71
    Droomz

    Droomz New Member

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    Thank you mte67! Did your new Bilstein kit come with a warranty?
     
  12. Dec 4, 2019 at 11:40 AM
    #72
    Droomz

    Droomz New Member

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    Thank you SlvrSlug!
     
  13. Dec 4, 2019 at 12:43 PM
    #73
    SlvrSlug

    SlvrSlug New Member

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    No problem my friend, i take my truck there for everything.
     
  14. Dec 5, 2019 at 9:44 AM
    #74
    Droomz

    Droomz New Member

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    Hi again mte67. Congrats on the new suspension! I am also looking at Bilstein. You mentioned "The ride is definitely more truck-like now -- stiffer and bouncier". Could you please tell me which Bilstein model number shocks you went with?
    I would like to get a smoother ride. I don't plan on doing any off roading. It was recommended that I get the Bilstein 4600 shocks and struts. Is that by chance the same kit that you received.
    Thanks again for your time!
     
  15. Dec 5, 2019 at 6:59 PM
    #75
    Daytonaviolet

    Daytonaviolet New Member

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    i swapped my xreas to the oem trd pro bilstein suspension. it's night and day how it rides now. it has a firm but yet stronger feel to it. i believe there's an identical setup FS here.

    55A701C4-B13B-458C-A676-FAD6FDD5CE9A.jpg
     
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  16. Dec 6, 2019 at 1:01 PM
    #76
    Droomz

    Droomz New Member

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    :kona:BILSTEIN, X-REAS REPLACEMENT KIT NEWS!!!:jellydance:
    Hi everybody. I just wanted to share some news that I received yesterday from a rep at Bilstein's Southern CA headquarters location https://www.bilstein.com/us/en/about-us/locations-and-contact/ (1-800-537-1085).
    The rep told me that Bilstein is working on a X-reas replacement kit being available for purchase during the 1st or 2nd quarter of 2020!

    I hope this happens!!!
     
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  17. Dec 6, 2019 at 1:11 PM
    #77
    KSJ08

    KSJ08 New Member

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    LED Interior, Anytime LED Fog Lights, Red 3rd Brake light, More to come.
    Will they be covered under warranty??
     
  18. Dec 6, 2019 at 1:13 PM
    #78
    KSJ08

    KSJ08 New Member

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    Yours looks really sharp! Did you paint your to look like a TRD Pro? What did you use on lower valance if so?
     
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  19. Dec 6, 2019 at 2:26 PM
    #79
    Daytonaviolet

    Daytonaviolet New Member

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    I got both valances and hood scoop painted a satin black.

    F85DAF36-0E22-4286-AD60-85A68CD2AB58.jpg
    5E6D771C-C38D-47EE-92AB-B4792FA0A0A3.jpg
     
  20. Dec 17, 2019 at 12:12 PM
    #80
    Droomz

    Droomz New Member

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    :cheers:UPDATE!!!!
    Hi again everybody! I just wanted to include the end result to my original post. I'll try to make it short. Turns out that my car WAS NOT out of warranty. Found my sales contract and it clearly states that I purchased the Platinum 100K/6 year/0% Deductible extended warranty. For some reason in Toyota's computer system it showed that I had the basic warranty.
    X-REAS OWNERS BEWARE!!! If your truck is OUT OF WARRANTY and only a portion of your X-reas system is leaking, Toyota recommends replacing the entire system at your expense. (What happened to "If it ain't broke, why fix it???") BUT!!! If your truck is STILL UNDER WARRANTY they will only replace the leaking/faulty parts. Not the entire system like they recommend if your warranty has expired. :frustrated:
    Before discovering that I had the extended warranty I was in contact with Toyota Corp to plead my case. I also told them about this forum to explain that a lot of people share the same problem with the X-reas system. In their words they "encourage" me as well as people on this forum to file a complaint with the National Highway Traffic Safety Administration (NHTSA) to inquire about opening an investigation which could lead to a possible recall on the X-reas system. So I did just that by filing a complaint online. Here's the link: https://www.nhtsa.gov/recalls I spoke with a rep at NHTSA who informed me that there is no quota for starting an investigation so I hope my effort pays off!
    End result: I had half my X-reas system replaced with $0 out of pocket costs, but I only have 2 more years left on my warranty.
    I hope my experience helps those who need it.

    Thanks for reading!!!!
    Happy Holidays!!!
     
  21. Jan 26, 2020 at 12:33 PM
    #81
    racerx

    racerx New Member

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    All stock - I know...
    Because these trucks last so long this forum feed will live forever.

    i have to Chine in on this issue even though it’s two years later.

    i bought used 2011 limited 85k miles 4 years ago. While having brake pads replaced they noticed a leak in the XReas system. No leaks in my garage. I was surprised. They checked with Toyota and they said it would be $5,000 because it’s an integrated system. Once ruptured the system is compromised and has to be entirely replaced and they are the only ones that can do it.

    They put on shocks recommended for Tacoma and I was bouncing all over. They then put fox on the front and it felt ok. But without the XREAS system you can feel the small micro rocking left and right. It’s minimal but when you’re used to XREAS and it’s not there you can feel the side to side mini bounce. So I assure you the original post guy isn’t crazy. I get it. You pay top dollar- get extended warranty and the manufacturer replacement cost is still too high. At least meet in the middle especially before 50k miles

    Over the years ive considered paying for the XREAS install.
    it’s one of those things that bothers you as a daily driver. It Just eats at you because of the cost. But Keep asking yourself Can I live with this? The XREAS cost has fallen from 5k to 3k as of 2019.

    alternative is go for bilstein shocks but then I ask myself I’m not an full time boulder off-roader just want the comfort

    going to check again on the price maybe it’s gotten a little lower or maybe just sell and get another, thanks Toyota
     
  22. Jan 30, 2020 at 10:18 PM
    #82
    DRob

    DRob New Member

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    Have a 2003 Sport Edition, owned since new. 217k miles. Xreas lasted to 213k then started showing leak in back passenger. First need to do anything with suspension.
     
  23. Feb 12, 2020 at 9:31 PM
    #83
    Bucky Beaver

    Bucky Beaver New Member

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    I just picked up the wifes 2016 T4R Limited today from the dealership for this issue. They called with a $5000 estimate and I told them to park it! Going to a local guy that is a Toyota offroad guru, expect less than $1500.
    That Xreas system is pure junk!!!!!
     
  24. Feb 12, 2020 at 9:40 PM
    #84
    Bucky Beaver

    Bucky Beaver New Member

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    I am in need of it right now
     
  25. Feb 12, 2020 at 9:59 PM
    #85
    Bucky Beaver

    Bucky Beaver New Member

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    I have the same issues as most others, 2016 4Runner Limited Xreas system started leaking at 64,000.
    Looking over a bunch of posts trying to see what people used to replace them, no luck yet.
    my local dealer gave me a cash price of $4300 when he told me they were not under warranty. I went home and pulled the file and we have a 3rd party extended warranty good for 10 yrs/100,000 miles w/ $200 deductible that covers struts. Take it back to the dealer and leave it, the 3rd party warranty decided they would cover the struts and reservoir but not the rear shocks. I get a phone call that my part will be almost $900 and the warranty will cover $4000. The dealership changed its price when the warranty came in! I told them to park it and we picked it up this evening, going to a local Toyota offroad guru next week for an aftermarket system all the way around. It is just a commuter, would like a nice ride but $5000 is ridiculous!
     
  26. Feb 13, 2020 at 6:18 AM
    #86
    Toffees

    Toffees Stuff and things

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    LOL, Toyota has been installing XREAS for nearly 20 years, it's not junk. Is it expensive? Yes. Is yours leaking and needs replacing? Maybe. Should you replace it with an aftermarket system? Almost certainly.
     
  27. Feb 13, 2020 at 10:42 AM
    #87
    Mohoman

    Mohoman New Member

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    Seems to be a lot of conjecture floating around the x-reas and there is a lot of partial information people seem to be missing.

    1. X-reas system is a closed circuit system much like your brakes, hence the large price tag for either removal/recharge of the suspension.

    2. Replication of the x-reas comfort and roll will most likely be unattainable if using lower end after market parts (ie bilsteins, dobinson, even the Toytec kit.
    For a true replication, you’d most likely need valving for the shocks.


    3. Options for replacement include, OEM 4Runner struts (these should be around 80-160 a piece from manufacture), Bilstein 5100, and other name brands. For you 4th gen runners out there, the 3rd gen Tacoma suspension is a direct swap (except the eye hole in the rear shock mount).

    4. I’ve replaced the x-reas system on multiple 4th gen 4runners. It takes about 20-30 to fully remove the system. If I had to recommend something for you daily drivers, Bilstein are cheap and easy to install (the 3rd gen tacos use Bilstein hence the direct swap - this would be cheapest option as they sell on Craigslist for about 100-200 for complete suspension). Ultimately, buy for what your intended use is, most of us don’t haul ass down washboard roads daily and thus require the basic for enjoyment!

    hope this helps
     

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