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USR Depo 4Runner Headlights Review

Discussion in '5th Gen 4Runners (2010+)' started by dav1dr2, Jan 12, 2022 at 5:59 PM.

  1. Jan 12, 2022 at 5:59 PM
    #1
    dav1dr2

    dav1dr2 [OP] New Member

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    2014 Trail White
    Putting this out there as there isn’t that many reviews on these and only a few seem to just shed light on how good they are. Want to provide a real review of this product and the ones behind them. In summary recommend getting another brand of headlights and to stay away from the USR Depo ones. Reliability of product is very questionable and their customer support is TERRIBLE.


    Installed the Unique Style Racing Depo headlights and have been running them daily for two months or so now. Low beams are bright and the DRLs even brighter. Overall quality is good and close to OEM. Recently had an issue and thought nothing of it as it corrected after some actuation of the light switch.


    Issue was the passenger side headlight DRL was flickering whether in DRL mode or low beam parking light mode. Issue went away after turning light switch on and off a few times. A few days later happened again and issue is persistent to the passenger side headlight.


    Reached out to Unique Style Racing for some assistance on the matter with video footage and all they cared for was confirmation of order. Proceeded by letting them know it wasn’t ordered through them and was reaching out to get a direct line of support. Long story short they wrote me off and was not helpful at all. Instead of them providing customer support and a potential to root cause issue to make a better future product. They just assumed a return or refund was needed and I advised them that was not the case and wanted to know if similar issues have been reported and if possible troubleshooting steps can be given. Again useless responses were given and no further help provided.


    Adding perspective to the above. Recently had Morimoto XB Fog Lights fail after 6 years of use, reached out for support and they ended up sending out a new set free of charge as it was still covered under their stellar 10 year warranty. Definitely recommend Morimoto as a brand to invest in and not so much Unique Style Racing. Hope this helps someone. Thanks.
     
    Last edited: Jan 12, 2022 at 7:45 PM
    j4unner, T-Runner and PJSnow like this.
  2. Jan 14, 2022 at 5:53 PM
    #2
    onaquest

    onaquest New Member

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    I've been considering the USR/Depo lights.

    So they just left you hanging? no troubleshooting or replacement?
    I'd be interested in seeing the video you mentioned.
     
  3. Jan 15, 2022 at 7:45 AM
    #3
    dav1dr2

    dav1dr2 [OP] New Member

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    2014 Trail White
    Yup, pretty much left me hanging. They told me to go deal with it from where it was purchased.
    Tried leaving a review on their site for the lights and they delete it. So I’m guessing the reviews for their site is all fake.
    I have a video, but do not know how to post it. The passenger DRL is basically flashing rapidly, but in the video it shows to be flashing slow. If you have an email I can send the video your way.
    Just consider this review before purchasing. The lights are nice when they work, but two months of use and a failure kind of sucks with no support from manufacturer. They told me if I buy Nike from Footlocker you don’t go to Nike with your problems you go to Footlocker.
     
  4. Jan 15, 2022 at 8:34 AM
    #4
    dav1dr2

    dav1dr2 [OP] New Member

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    FYI, do a search about USR Depo lights. After failure I dug around further and looks like tacoma owners are having issues with DRL on their USR lights. Seems they aren’t getting any support from them either and end up changing the lights with another brand.
     
  5. Jan 15, 2022 at 10:49 AM
    #5
    onaquest

    onaquest New Member

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    Sucks that you have to deal with this.

    It sounds like they're wanting you to go through the seller. Was the seller able to help?
     
  6. Jan 15, 2022 at 11:25 AM
    #6
    j4unner

    j4unner shootz brah..

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    There was a thread on tail lights and USR was brought up..

    I ordered a set of tail lights to get rid of the chrome. Installed and a couple days got water and condensation on both lights. Reached out to them show pictures and videos. They replied that it was normal and it would go away in two weeks or so. Nah, miss me with the BS.. After a couple weeks and emails back and forth they finally approved my return.

    Service and products are not up to par..just wanted to share about USR, buyer beware..
     
  7. Jan 15, 2022 at 11:32 AM
    #7
    dav1dr2

    dav1dr2 [OP] New Member

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    onaquest: emailed seller and waiting on a response. Hopefully they will be able to help.

    j4unner: thanks on letting me know on your experience with them.
     
    j4unner and onaquest like this.
  8. Jan 15, 2022 at 12:56 PM
    #8
    Too Stroked

    Too Stroked New Member

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    Yes, over in TacomaWorld, Depo headlights have been pretty well thrashed by various members as junk.
     
  9. Jan 15, 2022 at 1:04 PM
    #9
    dav1dr2

    dav1dr2 [OP] New Member

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    Too Stroked: Thanks for confirming and sharing that.

    Currently, still driving around with the USR Depo lights installed. Contemplating swapping back to OEM.

    Will keep the thread updated with results as they come in.
     
  10. Jan 15, 2022 at 1:58 PM
    #10
    Too Stroked

    Too Stroked New Member

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    I'm a firm believer in OEM headlights - and many other parts. The aftermarket stuff just doesn't have the engineering or manufacturing expertise behind it that OEM has. Yes, the OEM 4Runner halogens suck, but that's a pretty rare strike by Toyota.
     
    dav1dr2 [OP] likes this.

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