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SSO Roof Rack Workmanship

Discussion in 'General 4Runner Talk' started by Wschiro220, May 27, 2019.

  1. May 27, 2019 at 5:48 PM
    #1
    Wschiro220

    Wschiro220 [OP] New Member

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    Gender:
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    First Name:
    Charles
    Vehicle:
    2018 4runner trd pro
    SSO roof Rack
    I just intalled an SSO Roof Rack and I am not to happy with the side rails cut out. They have burrs that you could easy cut your hand on. I know I can de-burr it with a file and then re-paint but I paid over $1,100.

    My real question is am I being too picky or is this poor workmanship? I want to get the rear bumper and roof ladder from SSO and if my roof rack is poor workmanship than I am going to look elsewhere.
    Looking forward to your opinions

    20190526_191235_HDR.jpg
    20190526_191304_HDR.jpg
     
  2. May 27, 2019 at 6:04 PM
    #2
    SlvrSlug

    SlvrSlug New Member

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    In my opinion that would be unacceptable.
     
  3. May 27, 2019 at 6:45 PM
    #3
    gunsnob

    gunsnob New Member

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    Kings Shocks, SPC UCA’s, Method MR702 rims, Toyo AT III’s in 285/70/17, Gobi Roof Rack, various Baja Designs lights.
    Dang!! Totally unacceptable...
     
  4. May 27, 2019 at 7:20 PM
    #4
    DrewMan

    DrewMan 2016 4RTP

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    Middle Tennessee
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    2016 Magnetic Grey 4Runner Trail Premium
    Bilstein 5100 Series Shocks, Daystar 1.5" Rear Coil Spacer (Mid Left), Level 8 Tracker Pros 17x9, 275/70/R17 B.F. Goodrich TKO's, N-Fab Nerf Steps
    Paying that kind of hard earn cash would be unacceptable to me; sounds like there QA/QC is dropping … I’m sure if you reach out to them they will send a replacement and cover shipping cost for both.
     
    Barcelona Trail likes this.
  5. May 27, 2019 at 8:51 PM
    #5
    Sharkbait59

    Sharkbait59 New Member

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    Toytec 3” Lift, TRD Black Wheels, BFG 32” AT KO2’s, TRD Front Skid Plate, Warn Winch Mount with Warn M-8000-S Winch
    Totally unacceptable.....
     
    Barcelona Trail likes this.
  6. May 27, 2019 at 9:09 PM
    #6
    mynameistory

    mynameistory New Member

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    The same 4Runner everyone has
    Looks like plasmacutting. Plasma is cheaper to own and operate than laser or waterjet, but you do have to carefully clean up the kerfs as they are very jagged. This should have been done thoroughly before powdercoating.

    Cleaning them up and repainting won't be as robust as powdercoating. I'd ask for a replacement, or ask them to cover the refinishing.
     
    Barcelona Trail and WallyT4R like this.
  7. May 28, 2019 at 5:48 AM
    #7
    jtice

    jtice New Member

    Joined:
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    West Virginia
    Vehicle:
    2016 SR5
    Eibach Pro Truck Lift, 255/75/R17 BFG K02s, TRD Pro Wheels, C4Fab Front Bumper, Smittybilt 9.5 Winch, Rocky Road Super Sliders, BajaRacks Rear Hatch Ladder, SSO Roof Rack, RCI Full AL Skids
    Ive been waiting almost 3 months for mine, I swear, if it arrives like this I am going to be PISSED OFF.
    I dished out the $ for this one after reading some good reviews on here, saying it was better built than some others,
    I get lead times, but there is nothing to this damn thing. Cut the side rails, powercoat, ship.
    If I wait 3 months for this, and it looks like what yours does, I am going to loose it.
     
  8. May 28, 2019 at 7:51 AM
    #8
    SouthernSS

    SouthernSS New Member

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    Baton Rouge, LA
    Hello! It looks like some material was left on the side rail there, but no worries. We can replace the defected parts for you, we'll just need you to send in a notification to info@southernstyleoffroad.com with your order number so we can get a warranty order placed for you. We've also double checked our remaining inventory and works in process to make sure there are no more errors. Sorry about the issues and thanks for choosing SSO.
     

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