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Fuel pump recall

Discussion in '5th Gen 4Runners (2010+)' started by 4Runner fun, Apr 8, 2021.

  1. May 27, 2021 at 3:32 PM
    #61
    nm_t4r

    nm_t4r New Member

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    I had the fuel pump recall done today along with "required maintenance". In and out in just a little over 2 hours. I haven't had a chance to inspect the skids yet!
     
    Thatbassguy and 4Runner fun [OP] like this.
  2. Jul 14, 2021 at 6:38 PM
    #62
    Thatbassguy

    Thatbassguy New member? Really??

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    RSG sliders, Yakima offgrid basket, Pro-Comp wheels, SOS Streamline bumper and skids, Warn VR EVO10S winch + Ultimate Sidewinder, Bilstein 6112 + 5100 + rear lift coils, Rigid Dually SS ditch lights w/Caliraised brackets and OEM style dash switch
    Dropped of today for the fuel pump recall.

    20210714_190347_HDR_(1).jpg
     
  3. Jul 14, 2021 at 7:20 PM
    #63
    4Runner fun

    4Runner fun [OP] Just the beginning...

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    Wrangler Duratracs, center console organizer & trav all 1576 dog divider for the rear. Xpel wrap with ceramic coating. 20% tint on front windows. TRD intake. TRD oil cap Plus parts on shelf & a wish list.
    What did they offer you? IF they are still looking to buy...
    Ryan.
     
    Thatbassguy likes this.
  4. Jul 14, 2021 at 7:24 PM
    #64
    Thatbassguy

    Thatbassguy New member? Really??

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    S/E Wisconsin
    Vehicle:
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    RSG sliders, Yakima offgrid basket, Pro-Comp wheels, SOS Streamline bumper and skids, Warn VR EVO10S winch + Ultimate Sidewinder, Bilstein 6112 + 5100 + rear lift coils, Rigid Dually SS ditch lights w/Caliraised brackets and OEM style dash switch
    No offers yet. I was curious if they would say anything. But, based on what Vroom offered me VS. reality, I understand why they wouldn't.
     
    4Runner fun [OP] likes this.
  5. Jul 18, 2021 at 5:52 PM
    #65
    Thatbassguy

    Thatbassguy New member? Really??

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    James
    S/E Wisconsin
    Vehicle:
    2019 TRDORP, KDSS, MGM
    RSG sliders, Yakima offgrid basket, Pro-Comp wheels, SOS Streamline bumper and skids, Warn VR EVO10S winch + Ultimate Sidewinder, Bilstein 6112 + 5100 + rear lift coils, Rigid Dually SS ditch lights w/Caliraised brackets and OEM style dash switch
    Update:

    Got the fuel pump replaced last Thursday. Today, I took a little road trip down to Illinois to drop off a drive-shaft via TW express.

    On the way back, just into Wisconsin, the 4runner bogged down, then regained power. This happened a few times as I worked my way to the right lane and put the hazards on. Finally it lost all power and I coasted as far as I could. I was able to idle it down a ramp and into a Walgreens parking lot.

    I looked underneath for signs of a loose electrical connector, but didn't find anything. I idled across the street to a gas station and parked at a pump. I put in 2 gallons thinking maybe it would miraculously re-start and I could get it home. Nope. It was dead.

    I called roadside assistance, and they sent a tow. In keeping with my awesome luck, I turned 60K miles YESTERDAY so I had to pay for the tow, $250. :mad:

    20210718_142554.jpg

    I dropped it at the dealership that allegedly replaced the pump and put the key in a drop box. I'm really hoping it's just a simple fuck-up. I have a family vacation this Thursday - Sunday and nobody else really has a vehicle that can get back to the beach.
     
    glwood54 and 2Toys like this.
  6. Jul 18, 2021 at 6:07 PM
    #66
    Slopemaster

    Slopemaster New Member

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    That sucks. We will be interested to hear what the problem was.
     
  7. Jul 18, 2021 at 6:11 PM
    #67
    4Runner fun

    4Runner fun [OP] Just the beginning...

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    Wrangler Duratracs, center console organizer & trav all 1576 dog divider for the rear. Xpel wrap with ceramic coating. 20% tint on front windows. TRD intake. TRD oil cap Plus parts on shelf & a wish list.
    I cannot like @Thatbassguy picture or situation. I hope they messed up the install & nothing else happened. We have a trip planned to Colorado soon & the last thing we need is to be stuck in the barren part of this large state!
    Glad you got somewhere safe. Keep us posted,
    Ryan.
     
    2Toys and Thatbassguy like this.
  8. Jul 18, 2021 at 7:20 PM
    #68
    Slopemaster

    Slopemaster New Member

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    Sounds like they installed a bad fuel pump. I sure hope we don't have to go through this whole fuel pump recall again.

    FYI, you can add towing onto your auto policy really cheap.
     
  9. Jul 19, 2021 at 1:00 AM
    #69
    ElectroBoy

    ElectroBoy Ad astra

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    What a terrible experience, good thing you rung it out on a test run before your big trip.

    Lately I’ve been noticing posts in the other T4R.org forum of several recalled fuel pumps failing, usually due to the dealer f-ing up the installation. Seems there’s an O-ring that’s damaged or compromised somehow during re-assembly.
    It’s not too hard to believe they’re hurrying the process and get careless.

    Check it out, starting at post #293:
     
  10. Jul 19, 2021 at 2:47 AM
    #70
    Thatbassguy

    Thatbassguy New member? Really??

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    S/E Wisconsin
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    RSG sliders, Yakima offgrid basket, Pro-Comp wheels, SOS Streamline bumper and skids, Warn VR EVO10S winch + Ultimate Sidewinder, Bilstein 6112 + 5100 + rear lift coils, Rigid Dually SS ditch lights w/Caliraised brackets and OEM style dash switch
    Right now the plan is to have them reimburse me, since it's obviously something they did, or didn't do that caused the failure. I went through their 800 number thinking they should cover the tow.

    Thank you for this information! I will mention it to the service manager when I call there today.
     
  11. Jul 19, 2021 at 4:27 AM
    #71
    Charlievee

    Charlievee New Member

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    I would place a bet on dealers/"techs", using the old gaskets.
     
    ElectroBoy and Thatbassguy like this.
  12. Jul 19, 2021 at 5:03 AM
    #72
    Thatbassguy

    Thatbassguy New member? Really??

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    S/E Wisconsin
    Vehicle:
    2019 TRDORP, KDSS, MGM
    RSG sliders, Yakima offgrid basket, Pro-Comp wheels, SOS Streamline bumper and skids, Warn VR EVO10S winch + Ultimate Sidewinder, Bilstein 6112 + 5100 + rear lift coils, Rigid Dually SS ditch lights w/Caliraised brackets and OEM style dash switch

    I already received a phone call from a service manager regarding the situation. He assured me they're going to get it figured out ASAP. I'll update when I hear from them again. I did mention the o-ring issue I have read about.

    I was impressed that the guy called already, even before business hours. Hopefully this is a good sign.
     
  13. Jul 19, 2021 at 8:00 AM
    #73
    Matteo7239

    Matteo7239 New Member

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    Philadelphia
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    I had the dealer do the fuel pump recall on July 1st. I removed the fuel tank skid plate to avoid stripped mounting bolts.
    I wasn't able to check out the repair when I picked up my 4Runner because it was raining.
    When I got home and checked it out, I found both fuel tank mounting bolts were left loose, just put in by a couple of threads.
    With out removing the skid plate, I would not have seen that the tank bolts where not tightened.
    After looking over the repair invoice I also noticed that they had to replace a fuel line that they broke when they removed the tank.
    Up till now no other problems with their shoddy repair.
     
  14. Jul 19, 2021 at 12:40 PM
    #74
    Thatbassguy

    Thatbassguy New member? Really??

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    James
    S/E Wisconsin
    Vehicle:
    2019 TRDORP, KDSS, MGM
    RSG sliders, Yakima offgrid basket, Pro-Comp wheels, SOS Streamline bumper and skids, Warn VR EVO10S winch + Ultimate Sidewinder, Bilstein 6112 + 5100 + rear lift coils, Rigid Dually SS ditch lights w/Caliraised brackets and OEM style dash switch
    Update:

    Hats off to Don Jacobs Toyota!

    I just got a call from the service manager I spoke with this morning. He said that a seal (most likely the o-ring that has caused others issues) had worked it's way out. 4Runner is back running.

    And, before I could say anything, he says he needs to see my tow bill so he can reimburse me. I am so glad I don't have to fight him over it!

    I realize that getting it right the first time would have been ideal. But, everybody fucks up. I know I do. Making things right is all you can do at that point. And, these guys have been great to work with in general.
     
  15. Jul 19, 2021 at 12:46 PM
    #75
    JET4

    JET4 New Member

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    this is good to hear. dealership taking responsibility
     
    Moon Landing and Thatbassguy like this.
  16. Jul 19, 2021 at 1:02 PM
    #76
    Slopemaster

    Slopemaster New Member

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    Readylift SST, 285-70-17 Ridge Grapplers, TRD Pro rims, 3M precut bra, N-Fab nerf/steps
    That's good to hear. I figured they would take care of your towing bill.

    This is why I've been a Toyota fan boy for over the last 20 years. In my experience, they stand behind their products more so than other manufacturers. :)
     
    4Runner fun [OP] and Thatbassguy like this.
  17. Jul 19, 2021 at 3:06 PM
    #77
    Thatbassguy

    Thatbassguy New member? Really??

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    S/E Wisconsin
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    RSG sliders, Yakima offgrid basket, Pro-Comp wheels, SOS Streamline bumper and skids, Warn VR EVO10S winch + Ultimate Sidewinder, Bilstein 6112 + 5100 + rear lift coils, Rigid Dually SS ditch lights w/Caliraised brackets and OEM style dash switch
    Back where it belongs. :woot:

    20210719_164908_HDR_(1).jpg
     
  18. Jul 19, 2021 at 3:18 PM
    #78
    glwood54

    glwood54 Stop making me buy stuff!

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    Hey, wait a minute - you're back to being stopped on the side of the road! :p
     
    QAS, brownersd, Moon Landing and 2 others like this.
  19. Jul 19, 2021 at 4:08 PM
    #79
    Thatbassguy

    Thatbassguy New member? Really??

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    RSG sliders, Yakima offgrid basket, Pro-Comp wheels, SOS Streamline bumper and skids, Warn VR EVO10S winch + Ultimate Sidewinder, Bilstein 6112 + 5100 + rear lift coils, Rigid Dually SS ditch lights w/Caliraised brackets and OEM style dash switch
    Haha! I'll send a more appropriate picture when I get it on the beach this weekend. :D
     
    2Toys likes this.
  20. Jul 19, 2021 at 5:14 PM
    #80
    Blue 4ever Runner

    Blue 4ever Runner New Member

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    Blacked out badges, window deflectors, smoked 3rd brake light. I have a Borla muffler on order as well as some color matched engine cover stickers. I'll be painting the stock wheels soon as well. Falken tires in the fall as well.
    Nice! Good to hear that the dealer did the right thing.
     
  21. Jul 20, 2021 at 6:15 AM
    #81
    glwood54

    glwood54 Stop making me buy stuff!

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    Sort of sad, though, that @Thatbassguy had to go through all this due to his truck going in to a dealer for a "fix", that actually made things worse...all's well that ends well, I guess.
     
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  22. Jul 20, 2021 at 6:29 AM
    #82
    Thatbassguy

    Thatbassguy New member? Really??

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    I do agree. 60K flawless miles with a "faulty" pump, and it craps out within 300 miles after the swap. I am slightly nervous about the o-ring popping out again in a less convenient location. I wanted to mention to the service manager that I regularly drive to places that a tow truck won't get to.

    I'm considering purchasing an extra o-ring and keeping it in the tool kit in case I should need to repair it again in the field. I might see if there's a tutorial and check that I have all of the necessary tools in my kit as well.

    I'm also half tempted to replace the o-ring myself as a precautionary measure as I'm not sure I trust the work of their "tech" at the dealership. I'm hoping it was just a botched install and they paid extra attention when they reinstalled everything.
     
    2Toys likes this.
  23. Jul 20, 2021 at 9:47 AM
    #83
    Blue 4ever Runner

    Blue 4ever Runner New Member

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    Blacked out badges, window deflectors, smoked 3rd brake light. I have a Borla muffler on order as well as some color matched engine cover stickers. I'll be painting the stock wheels soon as well. Falken tires in the fall as well.
    It would be a horrible job to drop the tank in the field but I guess better than having to get towed by some off road specialist tow truck.
    https://www.youtube.com/watch?v=dBaMlyW1rD8
     
    Thatbassguy likes this.
  24. Jul 20, 2021 at 1:02 PM
    #84
    ElectroBoy

    ElectroBoy Ad astra

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    I imagine that big red gasket is the o-ring in question. Probably got twisted, pinched, or otherwise damaged during reinstallation. The video says it does not come with the kit, needs to be ordered separately. Maybe the old one was reused.
     
    Thatbassguy likes this.
  25. Jul 21, 2021 at 8:20 AM
    #85
    Han4Run

    Han4Run New Member

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    Just had mine done. 1/4 tank and dropped skid plate before going in. It was finished in under 2 hours.
     
  26. Jul 26, 2021 at 10:03 AM
    #86
    Thatbassguy

    Thatbassguy New member? Really??

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    Crummy quality, but a screenshot from a video of this past weekend's shenanigans.

    Edit: this was my friend driving. I let him and my brother both take a spin around the beach. It was cool seeing how hard those Bilsteins really work.



    Screenshot_20210725-201517_(1).jpg
     
    Last edited: Jul 26, 2021
  27. Jul 26, 2021 at 5:42 PM
    #87
    Charlievee

    Charlievee New Member

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    Just my .02. Every fuel pump i have ever changed (in the tank), requires a new gasket/seal because once they get wet from fuel, they expand. They look perfect but they will be a touch larger and won't fit as it should. I have used old ones in the past (on a ford) with success, but it's a cheap part to replace... If you do it yourself. Also, get a cheap fuel pump tool, i wouldn't want to do the old hammer and screwdriver on the plastic lock ring.
     
    Thatbassguy likes this.
  28. Jul 27, 2021 at 3:02 PM
    #88
    DRobs

    DRobs New Member

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    Pinstripes, lots of em.
    Taking mine in Monday. Service department said they need 4 hours to complete the swap.
     
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  29. Jul 27, 2021 at 4:52 PM
    #89
    Thatbassguy

    Thatbassguy New member? Really??

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    RSG sliders, Yakima offgrid basket, Pro-Comp wheels, SOS Streamline bumper and skids, Warn VR EVO10S winch + Ultimate Sidewinder, Bilstein 6112 + 5100 + rear lift coils, Rigid Dually SS ditch lights w/Caliraised brackets and OEM style dash switch
    Tell them to make sure they replace the o-ring. :D
     
    DRobs and Charlievee like this.
  30. Jul 27, 2021 at 7:56 PM
    #90
    thkbaron

    thkbaron New Member

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    hey we just got ours the other day. 2021. Went to gas it up and it was running and there's a heck of a noise coming out of the gas tank or pressure? I'll have to check again. Is that normal with 4runners? Just seemed odd. Never heard anything quite like it. I don't notice anything with the cap on.
     

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