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First service

Discussion in 'General 4Runner Talk' started by stokes, Jul 6, 2018.

  1. Jul 6, 2018 at 6:22 AM
    #1
    stokes

    stokes [OP] New Member

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    So I went in for my first service,due at 5k miles.I had about 7700 miles so I let them do the 10k service including oil change.I was kind of dreading a 3 hr wait at the dealership,Kinderhook Toyota,in NYS.I was very pleased when it only took a bit less than an hour and a half.I was able to watch them do the service,so I know for sure they did everything they're supposed to do.I have read so many horror stories over the years about dealership service nightmares,but this dealership was on the money.
     
    SlvrSlug, jester243 and rsimi72 like this.
  2. Jul 6, 2018 at 8:39 AM
    #2
    jester243

    jester243 rabble rabble rabble

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    Dan
    Spokane, WA
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    nice to hear a positive experience at a dealership every now and again
     
  3. Jul 9, 2018 at 8:37 AM
    #3
    tuc4r

    tuc4r New Member

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    Todd
    Tucson, AZ
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    2018 4Runner ORP W/KDSS - ADS coil overs, ADS remote resi rear shocks, Total Chaos UCA's, Icon 2' rear springs, Nitto Ridge Grapplers, FN FX PRO wheels, AVID rock sliders, RCI Aluminum front skid, Bussman Fuse/Relay module, Canvas backs, Accessorides remote start, Rago Mole Panels, HID low beams, LED high beams, Morimoto XB fogs, Ceramic window tint, Ecotechne roof rack,
    I won't let them touch my 4runner, unless they absolutely have to. It only takes one bad experience.
     
  4. Jul 9, 2018 at 9:11 AM
    #4
    JBTRD

    JBTRD Hunting, Fishing, Lovin' Everyday

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    Jeremy
    Lox, FL
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    It will only get worse especially if you add mods. My dealer had my truck for an hour and almost destroyed my truck.
     
  5. Jul 9, 2018 at 9:17 AM
    #5
    stokes

    stokes [OP] New Member

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    I have 2 years free maintenance.I picked this dealer based on reviews I got from people in the area about their service department.I was able to watch as they serviced it.
    What did you bring it to them for?How did they "almost destroy"it?What kind of mods?
     
  6. Jul 9, 2018 at 9:26 AM
    #6
    JBTRD

    JBTRD Hunting, Fishing, Lovin' Everyday

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    Jeremy
    Lox, FL
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    2016 trail
    I brought it in for my 20k service and they did not screw in my oil drain plug was not in all the way and about to fall out, my oil skid was only held in by one bolt and on sideways, my front skid only had one bolt holding it in. My after market LCA skids had missing parts or parts on in the wrong place, then the dealer blamed it on my lift and steel bumper????? And it so happens everytime i bring it in they find something to blame my mods on.
     
  7. Jul 9, 2018 at 6:27 PM
    #7
    stokes

    stokes [OP] New Member

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    Did they reimburse you for the missing parts?I dont have any mods,not using it off road.Thats a whole lot of missed shit in one service.Time to find a different dealer.
     
  8. Jul 9, 2018 at 7:00 PM
    #8
    JBTRD

    JBTRD Hunting, Fishing, Lovin' Everyday

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    Jeremy
    Lox, FL
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    Nope, i was getting work done at my 4x4 shop and i told them about my skids making noise and told me about all the issues and fixed it for free. Only reason i waited was my dealership was going to send it there to get it all fixed anyway so it just saves the trouble when i had an appointment at the lift shop. And unfortunately that was the other dealer. The first one poured an ENTIRE jug of oil in my engine bay and skid plates and left gloves in my skids and when i got home i thought i was leaking oil.
     

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