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FEDEX sucks

Discussion in 'Off-Topic Discussion' started by trlhiker, Nov 16, 2019.

  1. Nov 16, 2019 at 6:12 PM
    #1
    trlhiker

    trlhiker [OP] New Member

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    FedEx delivery sucks. I usually try not to use them but I ordered a bunch of stuff from Wallyworld and it promised a Saturday delivery. I waited as long as I could and figured they would just drop it off at the door like UPS and USPS does. At 4:30 I had to leave for about an hour and of course a short while later they showed up and then left without leaving the packages. Why they don't give a time at least within a few hours when they will deliver is beyond me. They gave me a 12 hour window. I will do my best to never use them again if I can help it. They are worse than the cable guy. Now I have to wait until Monday and hope they get here before I leave for work. Rant off!
     
    Thatbassguy likes this.
  2. Nov 16, 2019 at 6:17 PM
    #2
    4scooter19

    4scooter19 New Member

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    I'm the same way except with UPS. I won't order anything shipped via UPS. I had them "lose" a 700+ dollar order I had placed with RTIC. It made it to their distribution facility in the city I live in but never left the facility and they had no idea where it went. It took about 3 months and a ton of phone calls to get it taken care of. I feel your pain.
     
    Thatbassguy likes this.
  3. Nov 16, 2019 at 7:05 PM
    #3
    trlhiker

    trlhiker [OP] New Member

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    I got a notice that they will deliver it Monday by 8 PM So once again they have 12 hours to deliver it. Ughhh.
     
  4. Nov 16, 2019 at 7:12 PM
    #4
    4scooter19

    4scooter19 New Member

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    Can't you ask them to hold it at their facility and go pick it up whenever?
     
  5. Nov 16, 2019 at 7:32 PM
    #5
    golfguy

    golfguy New Member

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    you should be able to. I can’t count how many times I have had to do this with FEDEX and ups.
     
  6. Nov 16, 2019 at 7:49 PM
    #6
    trlhiker

    trlhiker [OP] New Member

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    The place they hold it at is over an hour away. We used to have a place here but it was heavily damaged by Florence and now just ships thinks out.
     
  7. Nov 18, 2019 at 7:16 AM
    #7
    DGP1961

    DGP1961 New Member

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    These places ship millions and millions of packages a year give them a break. If they left your stuff and it was stolen then you would be mad at who? I believe(??) you can authorize them to leave it with nobody signing for it however if it's stolen it's obviously on you.
     
    jester243 likes this.
  8. Nov 18, 2019 at 7:28 AM
    #8
    4scooter19

    4scooter19 New Member

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    I don't think anyone said anything about them leaving things and having them get stolen....I did however say that something I ordered went missing from their distribution center. I would give them a break if UPS was the only delivery service. But they're not so I choose to give my business to someone else.
     
    SlvrSlug likes this.
  9. Nov 18, 2019 at 8:37 AM
    #9
    DGP1961

    DGP1961 New Member

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    Yes actually talking about trlhiker… For what they all handle in a year they have a pretty good track record. Just sayin... I get something lost sucks.
     
    4scooter19 likes this.
  10. Nov 18, 2019 at 8:53 AM
    #10
    doxidad

    doxidad New Member

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    N-Fab Nerf Bars, interior LEDs, RAV blind spot mirrors, Nox Lux blackout kit, kicker dash speakers,XenonDepot LED Pro Highs/Lows +DRL, Fox 2.0 shocks front for level
    Signup for Fedex Delivery Manager. It will tell you when a label is created, a days notice of when it will be delivered, when it is out for delivery, delivery attempts and probably more. Also, You can sign for packages online unless it was shipped signature in person. Check it out - can't hurt and may help. I've used it for a number of years. It lets me know whenever a package is being sent to my address. Don't work for them but use it because I find it useful. UPS has something similar.
     
  11. Nov 18, 2019 at 9:14 AM
    #11
    Dillusion

    Dillusion New Member

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    So let me get this straight. You want a set delivery window for a delivery which a driver is running around with tons of other places to go with tons of variables.

    Next we gonna hear they gave me a 1 hour window and didn't make it in time rants. Can't please everyone.
     
    jester243 likes this.
  12. Nov 18, 2019 at 9:41 AM
    #12
    Chris In Milwaukee

    Chris In Milwaukee New Member

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    That's it... I'm going to go straight to the manufacturer to pick up all my stuff from now on.
     
    Scooterman likes this.
  13. Nov 18, 2019 at 10:44 AM
    #13
    trlhiker

    trlhiker [OP] New Member

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    An 11 hour delivery window is ridiculous. I would have no issue with a 4 to 6 hour window. In this day and age they should be able to at least give you that. I also would have no issue with them leaving the package at my door which they didn't for some unknown reason. You cannot see the lower half of my door from the street. I got nothing to indicate why the packages were not left. I finally received notice at 8:30 at night that they had been to my house.
     
  14. Nov 18, 2019 at 10:45 AM
    #14
    trlhiker

    trlhiker [OP] New Member

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    Believe me, I will not longer have home delivery from Walmart. I was just doing it for convenience nothing more.
     
    Chris In Milwaukee likes this.
  15. Nov 18, 2019 at 11:21 AM
    #15
    jester243

    jester243 rabble rabble rabble

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    that is up to the shipper if they can leave them not FedEx, as mentioned above call FedEx and authorize them to drop off with no signature if possible. These guys are driving huge routes with hundreds of individual stops, give them a break on the window they give you.
     
  16. Nov 18, 2019 at 11:23 AM
    #16
    DGP1961

    DGP1961 New Member

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    I think the sender may also indicate whether the packages can be left or not. If your ordering a 200.00 pair of Bose ear phones I'm sure they would want them signed for so they do not have a 1,000 claims a year for replacement "lost" (stolen) orders.
     
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  17. Nov 18, 2019 at 11:44 AM
    #17
    4scooter19

    4scooter19 New Member

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    IMG_20191118_114313077.jpg
    FedEx just came through for me! Got a call from my FFL a day early!
     
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  18. Nov 18, 2019 at 2:18 PM
    #18
    Dillusion

    Dillusion New Member

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    As stated above its on the shipper not FedEx if they can leave it at the door. Might as well say UPS sucks too since they do the same thing.
     
  19. Nov 18, 2019 at 2:58 PM
    #19
    jester243

    jester243 rabble rabble rabble

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    FedEx and UPS both have options if you are looking for more control over delivery times, they both however are add ons that will increase your shipping cost

    FedEx:

    FedEx Delivery Manager®: flexible options for residential deliveries
    FedEx Delivery Manager is a suite of options that provides U.S.-based recipients with convenience, flexibility and features to customize deliveries to their homes while packages are in transit, helping recipients avoid the inconvenience of missed deliveries. It's available for package deliveries in the U.S.*

    With FedEx Delivery Manager, recipients benefit from:

    • Visibility into packages being delivered to or recently shipped from their home address, without the need for a tracking number or FedEx account number. Only sign-up is required. You can also request updates on the status of your shipments every step of the way, via email, SMS text and/or phone. Available for FedEx Express®, FedEx Ground®, FedEx Home Delivery® and FedEx SmartPost® shipments (shipment-status notifications are not available with FedEx SmartPost).
    • Options that help you control where and when packages are delivered. Options you can request include:
      • Schedule your delivery. Select a date, a time, or a date and time combination that fits your schedule, after the original delivery commitment date and time.** Available for most residential addresses (including Alaska and Hawaii) served by FedEx Express and FedEx Home Delivery, for packages originating from and delivered within the U.S.
        • Delivery on a specific date: Request delivery on a specific business day within 7 calendar days after the original scheduled delivery date. The original delivery commitment time applies.
        • Delivery at a specified time: Request delivery between 5 p.m. and 8 p.m. by the original scheduled delivery date.
        • Delivery on a specific date at a specified time: Request delivery on a specific date and within a specified time period. You choose a 2-hour window between 10 a.m. and 6 p.m. (for FedEx Express) or between 9 a.m. and 8 p.m. (for FedEx Home Delivery), on a business day within 7 calendar days on or after the original scheduled delivery date
     
  20. Nov 18, 2019 at 3:17 PM
    #20
    wawuzit

    wawuzit New Member

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    Watch he movie Cast Away:crazy:

    https://www.youtube.com/watch?v=mlyukwSk66o
     
    Last edited: Nov 18, 2019
  21. Nov 19, 2019 at 1:35 PM
    #21
    trlhiker

    trlhiker [OP] New Member

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    I got the packages yesterday afternoon. Apparently one was signature required which explains why it wasn't left, my bad, but the other was supposed to have been a drop off. Not sure why it wasn't but oh well.
     

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