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Entune problems

Discussion in '5th Gen 4Runners (2010+)' started by Tantan, Oct 12, 2019.

  1. Oct 12, 2019 at 10:49 AM
    #1
    Tantan

    Tantan [OP] New Member

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    History: I have a 2019 4R. I have had nothing but problems with the Stereo dropping calls, disconnecting from my phone. I live in a hands free law state. I have had it at dealership multiple times and had new head unit put in. Salesman tells me it isn’t gonna fix it. It is the stereo period being behind on technology.
    Question: so how would I go about getting the new Apple play radio in the 2020 4R placed into my 4R? Will it work? Not asking for the cost to be covered under warranty. I just thought that paying for this switch out would be cheaper than trading for the 2020 model. I just want rid of this junk entune radio, but want everything to still be factory. I know after marker is an option, but I was hoping to stay factory.
     
  2. Oct 12, 2019 at 11:22 AM
    #2
    KSJ08

    KSJ08 New Member

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    LED Interior, Anytime LED Fog Lights, Red 3rd Brake light, More to come.
    Wow that sucks. 1st I've heard of this issue atleast on here.
     
  3. Oct 12, 2019 at 11:48 AM
    #3
    muffdiver

    muffdiver New Member

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  4. Oct 12, 2019 at 12:09 PM
    #4
    KSJ08

    KSJ08 New Member

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    With that unit you have to use USB cable & not Bluetooth???
     
  5. Oct 12, 2019 at 12:27 PM
    #5
    muffdiver

    muffdiver New Member

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    I believe you can use either Bluetooth or cable. I honestly don’t remember as I only watched the video once while I was contemplating a different head unit.
     
  6. Oct 12, 2019 at 4:38 PM
    #6
    nimby

    nimby in the drink

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    California
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    2018 SR5P 4WD
    Eibach Adjustable Front Shocks; Trail Wheels; 285/70/R17
    Question: Are you running your phone through Bluetooth or do you plug it in via USB cable?

    Dropping a new 2020 4Runner head unit in your 2019 will probably cost you upwards of $4,000. Definitely not cost effective.

    The above option from Beat Sonic USA is probably your most cost effective option if you want to retain things as close as stock as possible.

    If you don't like the Beat Sonic USA solution, in all honesty, it's probably cheaper to trade in your 2019 for a 2020.
     
  7. Oct 12, 2019 at 5:06 PM
    #7
    KSJ08

    KSJ08 New Member

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    Eastern.Pa
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    LED Interior, Anytime LED Fog Lights, Red 3rd Brake light, More to come.
    What about "Lemon Law" if they can't fix it??
     
  8. Oct 12, 2019 at 5:25 PM
    #8
    Dark Knight

    Dark Knight Get off my lawn

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    Beat sonic works via USB cable.
     
  9. Oct 12, 2019 at 5:33 PM
    #9
    KSJ08

    KSJ08 New Member

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    That's what I saw in video. I won't be spending that kinda $$$ for Applecar play. I'm happy with the system personally
     
  10. Oct 22, 2019 at 4:31 AM
    #10
    Tantan

    Tantan [OP] New Member

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    The new head unit did NOT change the problem. Using the phone on a phone call is pretty much useless with this system. It will end the call consistently on the stereo, but the call will still be on the phone. You have to reset the head unit to pick the phone back up. Service department agrees that this is an ongoing problem with this head unit and iPhones. I am NOT the only one having issues.
     
    Last edited: Oct 23, 2019
    CameramanA73 likes this.
  11. Oct 22, 2019 at 4:03 PM
    #11
    4x Old Guy

    4x Old Guy New Member

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    Someone on another thread (Radio turning off and on by itself)
    had problems with the radio turning off randomly. They took it to the dealer and they flashed the firmware (replaced the basic software inside the unit) to the latest version and it solved the problem.
     
    Last edited: Oct 22, 2019
  12. Oct 23, 2019 at 5:31 PM
    #12
    CameramanA73

    CameramanA73 New Member

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    The same exact problem has started with my vehicle this week. I have lost multiple calls in the last few days... I am going to continue to try and diagnosis on my own... ill keep posted if I figure anything out... pretty let down on this on a brand new vehicle....
     
  13. Oct 24, 2019 at 3:13 PM
    #13
    Tantan

    Tantan [OP] New Member

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    Please keep me informed if you find a solution. The dealership told me this week that they “are at their wits end with it and to bring the phone and car to them.” Well that means I will have to leave my phone and car with them for someone to drive around using the phone. I don’t like that idea because they first said it was my iPhone 10 now I have an 11. But mind you both of these phone work on my daughter’s Nissan Altima with NO problem.
     
  14. Oct 24, 2019 at 5:44 PM
    #14
    CameramanA73

    CameramanA73 New Member

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    Mine lost every call today that I attempted. I also cleared both pairings off my phone and 4R today before I started working.... So IDK it shows on the head unit that the phone isn't there. ill keep working this weekend to see if I can figure it out... Bluetooth is inherently buggy... I hate it!!!
     
  15. Oct 24, 2019 at 6:06 PM
    #15
    Living the dream

    Living the dream New Member

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    Maybe it’s an Apple problem. I read that the new update was being aggravating. It’s a different Apple CarPlay.
     
  16. Oct 25, 2019 at 1:56 PM
    #16
    Tantan

    Tantan [OP] New Member

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    Mine did this before the new update
     
  17. Oct 26, 2019 at 9:44 AM
    #17
    4x Old Guy

    4x Old Guy New Member

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    Big-O Bigfoot A/T tires
    I’ve had had my ORP for a year and have had no problems with the Entune or my phone (maybe because I’m “old school” and have never tried to pair them). :0)
     
    nimby and SlvrSlug like this.
  18. Oct 26, 2019 at 11:17 AM
    #18
    SlvrSlug

    SlvrSlug New Member

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    San Diego, Ca.
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    I get new up dates like every week. I am on 13.2 just now.
    You made me lol.
     
    nimby likes this.
  19. Oct 26, 2019 at 11:46 AM
    #19
    4Runner_Patrick

    4Runner_Patrick New Member

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    They replaced the head unit on mine.
     
  20. Oct 26, 2019 at 11:48 AM
    #20
    4x Old Guy

    4x Old Guy New Member

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    Well, that’s one way to get a firmware update! Let us know how it works.
     
  21. Nov 2, 2019 at 7:38 PM
    #21
    CameramanA73

    CameramanA73 New Member

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    I updated my iPhone 11 Pro Max to 13.2 and all the connections problems have resolved!!!!! update your iPhone should fix the problem!!!
     
    Jareds Toyota and SlvrSlug like this.
  22. Nov 3, 2019 at 5:18 AM
    #22
    MeefZah

    MeefZah Curmudgeonly

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    Things with stuff, but nothing much
    $4000 is like 20 tickets for using your cell phone while driving. I'd take my chances.
     
    KSJ08 likes this.
  23. Nov 3, 2019 at 10:42 AM
    #23
    cmtaz

    cmtaz New Member

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    Before changing anything, I'd try another phone !

    I have a 2018 SR5 Prem (Entune w/ Nav) and have never had an issue with my either one of phones (Huawei mate SE & UMIDIGI F1), both are android. As far as i concerned the only this entune can do well is take and make calls, the nav is ok, can't use playlists on a flashdrive, and the screen is fair at best....
     
  24. Nov 7, 2019 at 8:18 PM
    #24
    Jareds Toyota

    Jareds Toyota New Member

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    I second this. I was having the exact issues, but after the update I haven't had a single call drop.
     
  25. Nov 8, 2019 at 6:05 AM
    #25
    Narbeh

    Narbeh New Member

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    yup. Had the same issues. Got the new iPhone max and problem solved.
     
  26. Nov 9, 2019 at 1:51 PM
    #26
    CameramanA73

    CameramanA73 New Member

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    I agree it doesnt do much more helpful than that... I have been truly disappointed in it... I think instead of getting XM I am saving my money for a big screen alpine halo 9
     

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