Anyone have issues with their Kustom54’s?

What were they, and how was your customer service experience? Not having a good time with them after an led strip glitched out 2 weeks after install.

 

Did you contact them about this issue already? I’ve seen some people have issues with the lights fogging up from not being sealed properly, and they get them replaced under warranty.

 

I have, and several weeks after no returned phone calls, and only very short returned texts with promises to send me the part I will have to replace supposedly under his instruction, I still have not received it. Proving really hard to get in touch with, and I’m pretty frustrated given how expensive these were!

 

Sounds like your experience is just like others have had. Definitely going to stay clear of that company. Hope you get it resolved! They definitely are not cheap. They should just warranty replace it and give you new ones, that’s why most people buy them so they don’t have to fiddle with the electronics.