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2020 4Runner SR5P Carplay Issue. UPDATE: Fixed with iOS 13.3.1 or Toyotas Entune Update

Discussion in '5th Gen 4Runners (2010+)' started by ant the ninja, Oct 14, 2019.

  1. Jan 20, 2020 at 1:47 PM
    #181
    davidgasparyan

    davidgasparyan New Member

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    So you basically disconnected the battery for 30-40 minutes and did update trough dealer or head unit itself?
     
  2. Jan 20, 2020 at 2:25 PM
    #182
    Motorjock721

    Motorjock721 New Member

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    The battery was disconnected for a hard re set,, the dealer did the install. The shop boss advised the radio ( I am assuming the entune/radio head) showed an update was available (1047), and it was updated.
     
  3. Jan 20, 2020 at 4:50 PM
    #183
    semp

    semp New Member

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    Just got the car back from the dealer and update 1047/1030 were performed....however, my car still DO NOT start apple car play.
    I have an iphone 11 pro with 13.3 IOS.

    The only positive thing is that I stopped getting the "Not supported accessory" message that was about it.

    I don't even get the CARPLAY icon to pop, instead, there is a "projector" icon on the left bottom corner but once I click in there, nothing happens.

    I could see a lot of dealer being reluctant to perform this update, I believe many of them are not aware of this and I think that the only reason they persisted was because I called toyota and had them schedule this service for me.

    Mine is a 2020 TRD pro.

    Am I doing something wrong on the phone configuration?
     
  4. Jan 20, 2020 at 4:58 PM
    #184
    semp

    semp New Member

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    Disconnecting the battery is something I haven't try though.
     
  5. Jan 21, 2020 at 5:04 PM
    #185
    semp

    semp New Member

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    Seems like we are the only ones having this issue.
    The "accessory not supported" message came back and keeps on flashing in my phone. Nothing, nada, zero about carplay in my headunit.

    I was told by the dealer I purchased my car not to hard reset by unplugging the battery.

    Performed the software update and nothing....I am starting to think that my car came defective maybe with a hardware issue?

    Anyone with similar issue that had a fix on this "new/unique problem"? This is very frustrating.....
     
  6. Jan 21, 2020 at 9:48 PM
    #186
    ForRun

    ForRun 4Runner

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    Sorry I can't help with the car play but ^ that is a mistake to listen to the dealer. I've had my battery out a couple times with only thing lost on radio was the time and once it found itself, corrected itself.
     
  7. Jan 22, 2020 at 10:18 AM
    #187
    Matt14ky

    Matt14ky New Member

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    I just got back from dealership! I have 2020 4Runner nightshade with 11 pro max phone. Dealership did the update to 1047, and CarPlay seems to be working fine now. I took my iPad in with me to help explain the issues etc..and it took about 30 minutes. So far so good!
     
  8. Jan 22, 2020 at 10:33 AM
    #188
    semp

    semp New Member

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    I will test this then.

    I am so frustrated with mine not working even after the software update.
    Did you guys all connected through the toyota app in your phone? Can this be the cause for the accessory not supported message in my phone? I couldn't connect/login to my app using my vin because it says "VIN ASSOCIATED WITH ANOTHER CUSTOMER". Do you guys think this could be the issue?

    I have my hands attached now because I call toyota and they tell me to go through the dealer, dealer says to go through the SOS button in the car and the SOS button service tells me to call Toyota....its a never ending cycle.
     
  9. Jan 22, 2020 at 1:57 PM
    #189
    ForRun

    ForRun 4Runner

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    Did they swap your radio out? They did mine day of purchase then mine didn't register like your saying. I had to go back and they programed the new radio to my vin.
     
  10. Jan 22, 2020 at 2:54 PM
    #190
    semp

    semp New Member

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    Never had a headunit swap from what I know. What was the cause for yours? Because everything works except for connecting to carplay through the USB port, and the message that pops in my phone....bluetooth and calls are fine.
     
  11. Jan 22, 2020 at 3:46 PM
    #191
    ForRun

    ForRun 4Runner

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    They swapped mine at delivery because the dealer prep guy scratched the screen.
     
  12. Jan 22, 2020 at 8:01 PM
    #192
    davidgasparyan

    davidgasparyan New Member

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    Did mine by myself. Hate Visiting Dealer.

    C7A0F8D3-A018-4DB6-93D0-915CBE6AAD5A.jpg
    0317D956-F141-4B69-B519-FC2F78676BAE.jpg
     
  13. Jan 23, 2020 at 7:18 AM
    #193
    ant the ninja

    ant the ninja [OP] New Member

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    I assume you did it yourself by unhooking the battery? Does unhooking the battery result in losing all the settings to the radio as well?
     
  14. Jan 23, 2020 at 9:19 AM
    #194
    davidgasparyan

    davidgasparyan New Member

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    nothing to do with battery. I did download update files and did it myself.
     
  15. Jan 23, 2020 at 9:31 AM
    #195
    ant the ninja

    ant the ninja [OP] New Member

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    where did you get the files from?
     
  16. Jan 23, 2020 at 11:30 AM
    #196
    live4swell

    live4swell New Member

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    Over the Air or USB Key?
     
  17. Jan 23, 2020 at 3:03 PM
    #197
    davidgasparyan

    davidgasparyan New Member

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  18. Jan 23, 2020 at 3:18 PM
    #198
    live4swell

    live4swell New Member

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    where did you download the files?
     
  19. Jan 23, 2020 at 7:15 PM
    #199
    Volt656

    Volt656 New Member

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    Hey buddy, could you post the files somewhere for the rest of us poor chaps who also hate going to the dealer.

    Guys, I went to the service department of my dealership and the guy there straight up lied to my face. It was such a jerk move because he knows I can't say anything since I need him to do this update. You know what he says, he tells me they might need to keep my truck for 3 or 4 hours because sometimes the updates can take a while and they can't unplug the computer from the vehicle until the update is done. What he really meant was that their service department is crap and they can't guarantee they'll get to my truck in time. So then after they call me 3 hours later, I check to see if it's been updated and it's not. The only thing I can think of is that perhaps the 1047 update isn't available in Canada? But they still lied to me. I think all the guy did was try to pull the update over the air, saw it's not available and tried to bullshit me.
     
  20. Jan 23, 2020 at 7:33 PM
    #200
    davidgasparyan

    davidgasparyan New Member

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    Here we go. Sorry for delay I was at work

    Please read carefully because Im not responsible if you screw everything up. I was doing this update on my own risk. have been downloaded those files from Toyota Tech Website. Paid for 2 day subscription. I don't know if it will work with Canada 4Runners. I assume that it will work.

    Good luck.

    https://drive.google.com/drive/folders/1QFnNjW8ssALhF6aAyaCr45fgDqrjGvFp?usp=sharing
     
  21. Jan 23, 2020 at 7:44 PM
    #201
    RusPro17

    RusPro17 New Member

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    Man I cannot believe all the issues posted about the car play with the new iPhone. I think I better hold onto my 7plus. I don’t want to go thru all this shit with a new iPhone.
     
    davidgasparyan likes this.
  22. Jan 23, 2020 at 8:10 PM
    #202
    rgaiser

    rgaiser New Member

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    Did the same thing, found the PDF etc but could not download the files. Thanks for posting
     
  23. Jan 23, 2020 at 10:05 PM
    #203
    Marz09

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    I just downloaded these files on a USB drive and installed them on my 2020 Limited. Easy peasy. It took all of 10 minutes. I went from 1021 to 1047. Thank you VERY much!
     
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  24. Jan 24, 2020 at 5:33 AM
    #204
    live4swell

    live4swell New Member

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    Thanks for posting, appreciate it.
     
  25. Jan 24, 2020 at 8:03 AM
    #205
    Matt14ky

    Matt14ky New Member

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    well...I spoke too soon. After a day of working fine it reverted back. My whole radio is having issues. Freezing up not just on CarPlay, but Satellite and FM. The volume controls would do nothing, and couldn't change source etc...The CarPlay went out again completely and when it came back, it was intermittently going out. Not sure if this update is the life saver we were all hoping for. I am so frustrated with this. I should have waited til mid year to buy new Toyota, let the kinks get worked out.
     
  26. Jan 24, 2020 at 8:07 AM
    #206
    semp

    semp New Member

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    same here except in my case, I never had apple carplay to work since day one.
    I am going to drop off my car at the dealer next week and seems like the only solution so far its a head unit swap for. Tried everything but still does not work.
     
  27. Jan 24, 2020 at 9:02 AM
    #207
    RusPro17

    RusPro17 New Member

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    Reading different stories here. Questions on the phones you are using. Just curious. I have not had any trouble with my iPhone 7plus since I got my AG Pro. Just checking to see if it is just the newer phones. It may not even be toyotas Apple play.
     
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  28. Jan 24, 2020 at 9:18 AM
    #208
    davidgasparyan

    davidgasparyan New Member

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    iPhone 11 Pro
     
  29. Jan 24, 2020 at 9:19 AM
    #209
    davidgasparyan

    davidgasparyan New Member

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    This is my 3rd day after update. No issues at all.
     
  30. Jan 24, 2020 at 9:48 AM
    #210
    Shnook718

    Shnook718 New Member

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    I didnt read any of the posts. was too excited for something that should have been already working standard. I just wanted to let everyone know that i went to the dealership and they installed the updates and it is now working. have no issues.
     

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