Audio stopped working today

Have the 4runner nightshade limited with the premium sound. Driving home today the audio just stopped working mid song. It's happened before and just turning the car off an back on worked to fix it. However this time, the volume knob moves but doesn't register any volume change. Spotify shows the song is playing but no sound at all. Any thoughts? I checked the audio fuse and it looks fine. I've held the volume button to reset it but still no luck.

Help please I need my music!

 

Remove the negative battery terminal for 10 mins and re connect. See if it solves this.

 

Is it just Spotify? What happens if you turn on the actual radio and tune into an FM station?

 

I can’t be of help here to solve it, but my 21 limited does this sometimes to. Mostly on startup. The only remedy is turn if car and restart. Happens about once every few months, more in the winter.

 

Am/Fm, Bluetooth, none of it has audio

 

I will try this in the morning first thing! Hopefully it'll fix the issue

 

I've had a similar issue a couple times now but it's only my Bluetooth that won't have sound when that one happens. I can use am/fm without issue, and the volume knob still registers. This is a bit more of an issue as I have zero audio all around.

 

Sounds like a hardware glitch from the newer head units. Warranty

 

This did not work unfortunately. Guess I'll be calling the dealership.

 

I had that issue on my 2021 Taco but it would always come back on if I restarted the truck.
After much aggravation with it, a tech savvy friend determined that it was caused by the Bluetooth of my older phone. It seems the vehicle Bluetooth was trying to accept a nonexistent call from my phone and muted the radio. I was due for a phone upgrade anyway. That solved my issue.

 

Update - car has been at the service center for the last 3.5 days - finally getting "somewhere" after them being unable to diagnose the issue.

Their most recent update - and I have a question I'd rather ask normal people than dealership people that just want my money.

"Good morning, they did reply and unfortunately the amplifier would fall under the optional high tech and is a non covered component. I would have to order the amplifier and I won’t receive an ETA until after we order. Total investment would be $1800 for everything before any coupons. Let me know if I can get this ordered for you or if you have any questions. Thank you again and apologies for the not so good news."

I've been looking at getting a separate amplifier and sub anyway, would that replace whatever amplifier is stock in car and I could just not worry about replacing it through the dealership?

 

Factory installed and they are not covering it under warranty? Did you do something to cause it to not work?

 

I would push the issue with the dealer, write a letter to the CEO.

But i'm all for upgrading, however you should upgrade the head unit, amp and speakers.

 

Contemplating it. I'm so frustrated they said the warranty doesn't cover optional high tech components. It's the stock radio setup from what I gather and can tell. (bought it used with 32k miles) It is a premium audio package though so I'm not sure if that makes a difference.

 

Nope, as my other response said, it's the premium audio package and the warranty doesn't cover "optional high tech components". I had my music about half way up and it just randomly stopped. They say it's the amplifier that's popping a code.

 

It shouldn't make a difference being a premium package. But buying used may.

I spent a lot of $$$$ on my upgraded stereo, so expect that if you want to do it right.

 

hey man was wondering if u ever solved the problem to the no audio issue?

 

Follow up to my issue.. my audio went out again (no sound, volume control does not show up on the screen) but this time for days.. and I was prepping to go to the dealer.. so I unplugged my Anytime backup camera from the head unit so the dealer wouldn't be lazy and just claim the issues was my fault.. well .. after re-assembling the dash it worked.. and has for 1 month straight.. That's not long enough for sure know what happened.. it could have just been the act of pulling the head unit out.. but.. it sure feels like it may have been related to the connectors/harness coming with the aftermarket front camera. I'll never know unless i put it back in and see if the issue comes back.. . .but I have no appetite for that just yet..

 

Oh,you have an aftermarket part attached to your radio. See, you never told us that in your initial post. If you did you would have gotten different feedback.

The Anytime Cameras are good, but the wiring harnesses have caused issues for others in the past. I don’t know if the wires themselves are (were) bad or if the adapter/connector was bad. I would swap out the wiring harnesses to see if that resolves the issue for good.

….and next time man, be more forthcoming!

 

I was sure I had this issue prior to the camera.. but now i'm not sure at all

 

Dontcha hate that? You feel SO confident that you did or said something, then someone questions if you did it (or said it) and then you lose all your confidence.

 

That’s insane. Not surprising, especially regarding warranties and the fine print.
The dealer said “sorry for the not so good news”..dude the bill is 1800 to maybe fix is an almost new not amazing sound system, I’d be so frustrated (I’m in the audio business tho). Good to know Toyota sells a premium audio option it doesn’t stand behind, that’s greasy. Makes me wonder what other tech on these 2020+ runners falls under “optional high tech component” lol
Goodluck!

 

Its all crap digital sound anyways. Its not "stereo". I dont even get radio stations here. Well a couple but its just commercials and nothing worth listening to. Switch to a cassette player?