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2022 4Runner Key Fob Issues

Discussion in '5th Gen 4Runners (2010-2024)' started by Sherk20, May 4, 2022.

  1. May 31, 2023 at 2:44 PM
    #91
    1955cj5

    1955cj5 New Member

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    Bought a new SR5 on Monday, the 29th. We have been talking about getting a 4runner for years...finally traded off the 5.7 Tundra.

    We are very pleased with the 4runner.

    We brought it home and locked it with the fob.....thought the chirp volume was a little loud, so after a little research found the path and set it to zero.

    Now of course neither fob will unlock or lock the door remotely, and the panic button does nothing. Searched for others with the same issue and found this thread, so it's good to not be alone on this.

    No solution offered yet from the dealer, and we haven't pressed them at all on it, but I did contact the sales person.

    Will be watching this thread and will post when and if we get a fix..

    Randy
     
    Last edited: May 31, 2023
  2. May 31, 2023 at 3:53 PM
    #92
    1955cj5

    1955cj5 New Member

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    Called the sales person yesterday. We went over the problem and no solution.

    One test he had me do was, with the vehicle locked, stand 10 to 15 feet away then press and hold both the lock and unlock buttons simultaneously. After maybe 10 seconds the vehicle chirped about four times. This was with the door chirp tone set to zero. But, the lock/unlock buttons still had no effect individually.

    So it would seem to me, the wireless function is working, i.e. the vehicle is receiving a signal, it just isn't responding to it, other than those four chirps.

    Anyone try disconnecting the battery for a few minutes?

    Has anyone plugged in an OBD scanner?

    Randy
     
  3. May 31, 2023 at 4:03 PM
    #93
    Well69

    Well69 New Member

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    Carista has a free trial. Get an OBD2 reader and use the app. You'll be glad you did. It'll let you adjust all the "dealer" settings without having to wait in a dealership.
     
  4. May 31, 2023 at 4:58 PM
    #94
    Nubes

    Nubes Toyota Addict

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    If going the dealer route skip the sales guy and go to the service center. Tell them what is going on and show them the picture from post #41 (https://www.4runners.com/threads/2022-4runner-key-fob-issues.25936/page-2#post-386034).
     
  5. May 31, 2023 at 5:15 PM
    #95
    1955cj5

    1955cj5 New Member

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    I have that picture printed so I can take it along.

    I talked with the salesman before I found this thread and realized others had this issue.

    Will post the outcome from the dealer visit, but I'm in no hurry. Locking and unlocking the door by touch really isn't that inconvenient.
     
    Nubes likes this.
  6. May 31, 2023 at 5:20 PM
    #96
    backpacker

    backpacker New Member

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    Falken Wildpeak 265/70R/17 load E
    I'm glad I read about this issue before playing with the settings. I'm happy to live with the chirp, which is much less irritating than the old-fashioned horn honking.
     
    rhexis likes this.
  7. Jun 3, 2023 at 5:40 PM
    #97
    tnjyoung

    tnjyoung New Member

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    Hello everyone, first post here. Just bought a 2022 SR5P 4Runner a couple of weeks ago and have been frustrated with only the driver door unlocking with the fob. So today I took the time to dial up the menu to select "unlock all doors". While I was there I saw the "adjust volume of lock function" was set on 5 or 6 out of a possible 7 so, out of curiosity, I adjusted it to 7. When I got home and was walking in I hit "lock" on my fob and didn't hear the door locks cycle. I stopped and tried it again. Then I thought my fob battery was dead, so I went inside and got my spare fob. Same issue. So apparently I will have a trip to the dealer, too very soon. Mine has 10k miles on it.
     
  8. Jul 7, 2023 at 1:04 PM
    #98
    Mateo2030

    Mateo2030 New Member

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    Spacers, leveling kit.
    I have a 2023 4Runner Limited, both Fobs stopped working after 1300 kms, finally brought it into a Toyota dealership today. Thanks to the thread I read in this forum, I advised the service advisor this seems to be an ongoing problem. He plugged in his scanner and said it seemed the car’s wireless function was shut off, took him about 10-15 minutes to reset it and now both fobs are working fine.
     
    Last edited: Jul 7, 2023
  9. Jul 14, 2023 at 11:15 PM
    #99
    Setienne16

    Setienne16 New Member

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    Just bought 2023 ORP 2 days ago. Today I adjusted the settings and both fobs stopped working. Guess I’ll be snowing my salesperson screenshots of this thread in the morning. How frustrating!
     
  10. Jul 15, 2023 at 9:07 AM
    #100
    1955cj5

    1955cj5 New Member

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    I ordered a Carista OBD II and it should arrive today.

    Anyone try using the Carista to reset the fob/wireless system?
     
  11. Jul 16, 2023 at 1:59 PM
    #101
    1955cj5

    1955cj5 New Member

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    Success!

    Got a Carista OBDII reader through their web site. I'm using it with an ipad pro.

    Plugged it into the 4runner, opened the app, and selected "customize". I was then directed to purchase the one year subscription. The first month is free and no charge if you cancel before the free trial ends.

    With that done, back to the "customize" setting, then to "Locking:Automatic" which offered settings for wireless door locking, beep tone, lights, and volume. Selected "wireless door locking", then "enabled" (it was disabled), Save, and then logged out.

    Everything works now using the fob, just as it did before. I did lower the volume of the beep tone to a #2 setting, using the OBD.

    Thanks to Well69 post #93.

    Post #91 has the back story...

    Randy
     
    Last edited: Jul 16, 2023
  12. Aug 3, 2023 at 6:46 PM
    #102
    TRD Ted

    TRD Ted New Member

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    Hey everyone, I joined the club this evening after fiddling with the beep volume.
     
    PolarRunner likes this.
  13. Aug 3, 2023 at 9:00 PM
    #103
    backpacker

    backpacker New Member

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    I'm sorry to hear that. I was lucky enough to read about it before my vehicle came in, or I might have been tempted to do the same.
     
  14. Aug 3, 2023 at 9:04 PM
    #104
    Mateo2030

    Mateo2030 New Member

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    Spacers, leveling kit.
    it’s an easy fix, bring your truck back to the dealership and talk directly to the service manager. Shouldn’t take more than 10 mins to fix.
     
  15. Aug 4, 2023 at 9:36 AM
    #105
    TRD Ted

    TRD Ted New Member

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    I scheduled an appointment. The master tech knew exactly what I was talking about, did three other ones over the past week. Said it would take about 30 minutes.
     
  16. Aug 4, 2023 at 2:07 PM
    #106
    raptor50h

    raptor50h New Member

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    Thank you for posting this! I live over 6 hours from a dealership so this saved me a lot of headache
     
  17. Aug 4, 2023 at 5:31 PM
    #107
    Texas4Runner

    Texas4Runner New Member

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    good to know
     
  18. Aug 4, 2023 at 5:56 PM
    #108
    Texas4Runner

    Texas4Runner New Member

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    Is this reader and a iPad or iPhone all you need?
     
  19. Aug 4, 2023 at 7:26 PM
    #109
    1955cj5

    1955cj5 New Member

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    Yes. I believe it also will work with android devices.

    I went to their site, https://caristaapp.com/en/adapter and clicked the buy now which redirects you to ECS tuning. Completed the purchase there and it was here in a few days.

    In the meantime I had downloaded the app and was ready when the adapter arrived.

    Once connected to the 4Runner the adapter then connected(via bluetooth) to the ipad through the app, and the app directed me to purchase the subscription when I tried the "customize" feature.

    You can view many of the systems without the subscription, but to make changes you need to subscribe. First month is free if you remember to cancel before the month is up.

    I had first bought a Bluedriver scan tool, because I have two older Toyotas, a 97 and 02 Land Cruiser. The Carista does not work with the older vehicles, and the Bluedriver does. But the BlueDriver does not allow you to make the necessary changes to the 4Runner that the Carista allows. So though the Bluedriver will read errors and system status, you cannot alter the factory settings.

    Hope this helps.

    Randy
     
    PolarRunner and DirtyHairy like this.
  20. Aug 4, 2023 at 7:32 PM
    #110
    4runningMan

    4runningMan New Member

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    Yep. And it’s super easy to use with the app. Open the app and it’ll give you subscription options. Do one month but be sure to cancel before it renews. Might even get a free week or something for new users- not sure anymore.
     
  21. Aug 4, 2023 at 9:23 PM
    #111
    LuLu

    LuLu New Member

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    Surprised a third party tool was allowed by Toyota Engineers to access native code for customization.
     
  22. Aug 5, 2023 at 6:25 AM
    #112
    TRD Ted

    TRD Ted New Member

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  23. Aug 25, 2023 at 10:16 AM
    #113
    Setienne16

    Setienne16 New Member

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    Update: second visit to the dealer with screen shots from this thread. The master tech/shop foreman was actually working this time. (previous visit the tech couldn't figure it out) Wireless was OFF. Super quick fix just like I told them all. They all thought I was crazy.
     
    PolarRunner likes this.
  24. Aug 25, 2023 at 10:20 AM
    #114
    LuLu

    LuLu New Member

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    I guess its easy to charge a couple of hours billed to 'Cant Reproduce' :)
    They get angry sometimes when you produce related printed TSBs
    Its a good.
     
  25. Aug 25, 2023 at 10:55 AM
    #115
    raptor50h

    raptor50h New Member

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    I had a similar experience, the tech refused to look at this thread since these forums are full of misinformation… funny how this thread saved me many hours of driving, frustration and shop time at a dealer many hours away :notsure: :)
     
  26. Aug 25, 2023 at 11:40 PM
    #116
    PolarRunner

    PolarRunner New Member

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    I just joined the club tonight… purchased the Limited 2023 last Wednesday… I wish I read this post earlier… I’ll head out to my dealer first thing tomorrow and show them this thread…
     
    backpacker likes this.
  27. Aug 26, 2023 at 9:14 AM
    #117
    PolarRunner

    PolarRunner New Member

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    Thanks for the info, placed the order and waiting it from the mail.

    frustrating and makes me looks like an idiot when explaining the issue to the service advisor . Visited two dealerships today and both refused to look at my truck since Saturday won’t take walk in…. Show them the post and of course… they don’t believe the forum… set up the appointment for next Monday back to where I bought the limited… Will see if they can fix it before the Scanner comes…
     
  28. Oct 18, 2023 at 6:50 PM
    #118
    semprenissart

    semprenissart Mèfi

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    it finally happened to me. Went camping so I turned the door locking chime to OFF. Once I got home, I turned the chime back on and later realized key fob did not work from a distance.
    I really hope Toyota addresses and fixes this stupid software bug.

    i brought it to the dealership yesterday and they’ve never heard of this issue so I handed them a printed copy of @antimadder ’s receipt.

    they thanked me for it and jokingly said they should pay me for pulling to the service department with the issue, diagnosis, and fix to the problem. They were really cool about it, never questioned me and went straight for the suggested route to fix the issue.

    IMG_7734.jpg
     
  29. Nov 4, 2023 at 6:46 AM
    #119
    Hayes077

    Hayes077 New Member

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    Just wanted to give everyone some info... I picked up my 2023 TRD Offroad Premium last night and immediately broke the key fobs. 23 miles on the clock. I unknowingly turned off the wireless by adjusting the buzzer volume. I was able to fix it myself with a MAC MDT10. Pretty much any high end scan tool (Mac, Matco, Snap-on) should be able to do this. Special tests>Body control module>wireless lock. I was also able to turn the buzzer back on in the same BCM menu. I know everyone doesn't have one of these scanners, but most independent shops do and some of those techs would probably help for a 20. Just another option if you don't want to be belittled by the dealer for 3 hours while they figure out what you already know.
     
    2Toys, McSpazatron and Nubes like this.
  30. Nov 22, 2023 at 10:51 AM
    #120
    MTBlood

    MTBlood New Member

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    Thanks to this thread I was able to determine we were also experiencing the software issue after the wife adjusted the tone and unlock settings. She took it to the dealer this morning and very specifically explained what the issue was and what caused it. Of course they didn't believe it and wouldn't listen, also wouldn't look at any proof we had to support it. They took two hours and determined the receiver was turned off, then charged her $80 to turn it back on. I called and asked why we were charged and was told because we caused it to not work. I then spoke to the service manager who also said he'd never heard of this issue and that there aren't any service bulletins over it either, but he would reach out to a Toyota engineer and see if they had heard of it. I asked if it was a reasonable assumption that we should be able to adjust the door lock settings without it adversly affecting the system. He said it was but without proof from Toyota he couldn't reimburse the charge.

    So my question, has anyone seen this proof from Toyota that I could provide to them? I have a feeling they aren't going to look too hard.
     

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