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Desert Armor Shop Deals | Specials | Flash Sales on RTT & Accessories

Discussion in 'Off-Topic Discussion' started by Desert Armor, Mar 23, 2021.

  1. Mar 23, 2021 at 4:38 PM
    #1
    Desert Armor

    Desert Armor [OP] New Member

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    www.DesertArmorShop.com
    Vehicle:
    Toyota’s
    Hello all. We are a small family owned company that sells Roof Top Tents and other vehicle and adventure supplies. We also use all our products on our own builds, this way we know we bringing the best stuff we can to you.

    Check out the website and if you have any questions feel free to ask me here or PM me.

    http://desertarmorshop.com/


    Use discount code ADVENTURE to save on accessory purchase. To save on RTT message me for promo code.

    We will be updating this thread with sales, deals, and updates to products and other information as things change.

    We have our tents and lights installed on all types of vehicles and roof racks.

    Check us out on other platforms-
    Instagram - https://www.instagram.com/desertarmor
    Youtube - https://www.youtube.com/desertarmor
    Facebook - CCFBEBA3-FE07-4E34-B0A1-D29922C6D0C1.jpg 7A063672-947A-45C2-BC7E-DC19A702AE01.jpg 334C8A30-86E1-4456-B0D6-DAB5E206B209.jpg F2DD029E-9ED7-4D2E-BAEC-BB405A23DFC6.jpg 51EBC2DB-9661-4822-A03C-9FEA330F29FC.jpg

    BB0336B5-5F9E-4402-B3B5-24DC2CDC434F.jpg
    DA957200-23C0-4D39-9F94-6325509825E7.jpg
    8DF188E8-0CA8-4442-A3C3-2921ED3F2BE1.jpg

    A5B2DF04-1415-4F9A-9C56-3BC321458462.jpg
    43EBAA50-1970-4EF4-A3BA-642B8D267631.jpg
    8795BC18-B2D9-4239-80A0-969B8695B314.jpg
     
    Last edited: Jun 7, 2021
    2Toys and Thatbassguy like this.
  2. Mar 24, 2021 at 8:36 PM
    #2
    Thatbassguy

    Thatbassguy New member? Really??

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    S/E Wisconsin
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    RSG sliders, Yakima offgrid basket, Pro-Comp wheels, SOS Streamline bumper and skids, Warn VR EVO10S winch + Ultimate Sidewinder, Bilstein 6112 + 5100 + rear lift coils, Rigid Dually SS ditch lights w/Caliraised brackets and OEM style dash switch
    Welcome to the forum, Rich!

    I'll definitely be checking out the website periodically. The products look good!
     
    Desert Armor[OP] likes this.
  3. Mar 25, 2021 at 8:51 AM
    #3
    koukimonster

    koukimonster DYNO4

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    Appalachia
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    Bigger A/T LT Tires, Slight Lift, Sliders, Rack, Lights, etc.
    Welcome. Cute pup!
     
    Desert Armor[OP] likes this.
  4. Mar 31, 2021 at 6:13 PM
    #4
    Desert Armor

    Desert Armor [OP] New Member

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    www.DesertArmorShop.com
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    Toyota’s
    Last night for our sale. Save an extra $50 with promo code adventureRTT
     
  5. Mar 31, 2021 at 8:21 PM
    #5
    Sixgunz

    Sixgunz Gold Member

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    Kings front and back, RSG sliders, GOBI ladder BFG AT 285s, OEM phone dial wheels, KDSS
    What state are you in?
     
  6. Apr 1, 2021 at 1:07 AM
    #6
    Desert Armor

    Desert Armor [OP] New Member

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    www.DesertArmorShop.com
    Vehicle:
    Toyota’s
    Arizona
     
  7. Jun 7, 2021 at 5:11 PM
    #7
    Spare Parts

    Spare Parts New Member

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    Sherpa Crestone. 4X Innovations Sliders
    Any one here got a RTT from these folks lately?
     
  8. Jun 7, 2021 at 6:04 PM
    #8
    Desert Armor

    Desert Armor [OP] New Member

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    www.DesertArmorShop.com
    Vehicle:
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    A few.
    1EFCD25A-826D-4A75-B53E-ED12EA03D609.jpg 3960D4C7-EFC3-42F0-9D26-23B992407A34.jpg
     
    Last edited: Jun 7, 2021
  9. Jun 7, 2021 at 7:16 PM
    #9
    Spare Parts

    Spare Parts New Member

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    Sherpa Crestone. 4X Innovations Sliders
    I wasn’t, I was actually trying to move forward. But if you would like, I can tell every how I have been treated.
     
  10. Jun 7, 2021 at 7:20 PM
    #10
    Desert Armor

    Desert Armor [OP] New Member

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    Well. I was hoping we could move forward as well. But wanted to throw that out there just in case.

    By all means your experience is part of what has happened to date, and while it’s out of character, we apologize for the outcome and the way things were handled. Eric will be reaching out to you again tomorrow.
     
  11. Jun 7, 2021 at 7:20 PM
    #11
    Spare Parts

    Spare Parts New Member

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    Thank you.
     
  12. Jun 7, 2021 at 7:22 PM
    #12
    Desert Armor

    Desert Armor [OP] New Member

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    Edited the other part too.
    Appreciate your patience. We are processing your order.
     
  13. Jun 7, 2021 at 8:47 PM
    #13
    DRobs

    DRobs New Member

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    Missouri Ozarks
    Vehicle:
    2019 TRD OR - MGM
    Pinstripes, lots of em. Plus a couple dents.
  14. Jun 8, 2021 at 4:28 AM
    #14
    Desert Armor

    Desert Armor [OP] New Member

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    Spare Parts and DRobs[QUOTED] like this.
  15. Jun 8, 2021 at 4:39 AM
    #15
    DRobs

    DRobs New Member

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    Missouri Ozarks
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    Pinstripes, lots of em. Plus a couple dents.
    You guys are still in the running. I like your tent colors and metal hard top roofs. But for $3 grand, I too expect perfection.
    From reading that thread - if I buy one, it will be in person, at one of the 2 overland shops in my area.

    https://artemisoverland.com/
    https://overlandaddict.com/
     
  16. Jun 8, 2021 at 4:46 AM
    #16
    Desert Armor

    Desert Armor [OP] New Member

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    I know both Aaron and Chad. I’ve personally bought products from both. Great people. Aaron actually wanted to be a dealer for us, we just don’t have the resources yet to have dealers.

    As soon as we get an order we have to ship out all the tents. We have over 300 tents coming in this year. We are hoping to have stock in the warehouse later this year.

    (I use the term we loosely. The guy running this account is just helping them with customer support issues and sharing information. I’m remote and in Missouri. The main company is in Phoenix)
     
    DRobs[QUOTED] likes this.
  17. Jun 8, 2021 at 5:27 AM
    #17
    DRobs

    DRobs New Member

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    Dan
    Missouri Ozarks
    Vehicle:
    2019 TRD OR - MGM
    Pinstripes, lots of em. Plus a couple dents.
    I'm not ready to pull the trigger yet. Plan is to go look at hard top RTT's at those shops from other brands and see how they compare to the complaints brought up over in the Tacoma World Thread (sloppy locking mechanisms, gaps between the hard top roof and platform when closed, questionable weights, etc). I figure these all come from the same place in China. All being priced similarly it comes down to who has the best quality / customer service.

    Anyone here can go on Alibaba.com and look at what China sells these tents for. If Desert Tech's RTT were priced way below the competition, you could get away with crappy quality and crappy customer service. The problem is DT's tents are not priced way below the competition.

    I enjoy off-roading more than camping / overlanding. Tight trails here in the Ozarks to me mean a RTT needs to withstand hits from branches, being covered in mud, and not be too heavy. I want one that is a flush to roof (when closed) as possible - I don't want a huge sail up there like the soft top ones. I'd rather have lightweight vs heavy weight.
     
  18. Jun 8, 2021 at 5:40 AM
    #18
    Desert Armor

    Desert Armor [OP] New Member

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    Yep. That’s why we offer multiple solutions for your tent purchase. From a wedge style to flip to soft cover.

    As far as your Alibaba.com claim. Sure, it’s not hard to reach out and get a tent. It’s the shipping process and that cost that you don’t see. Shipping 1 tent from China to here costs $1000. No warranty and you get it as is. I’ve known people who have done it and gotten crap and they lost 2+ k.

    And the weight thing is a non starter. If you look at the way all flip hard shell tents are made, none are weighted perfectly even. Due to the raise toward the mid and end of the shell. That particular customer did not lift the proper way or evenly on the rails (zoom in). So of course it’ll be back end heavy.

    I personally know what you’re talking about the Ozarks trails, been there a lot. So I understand. When you’re ready if you like check us out, and if you don’t end up purchasing from us not a big deal! We hope you get the opportunity to make many memories with your RTT just like our customers do.
    AEBC16EB-5380-463A-86D1-C0F496C4BA4A.jpg
     
    DRobs[QUOTED] likes this.
  19. Jun 8, 2021 at 5:43 AM
    #19
    newlife

    newlife Not all who wander are ...... squirrel

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    Knoxville TN
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    All of them.
    Spare Parts and DRobs[QUOTED] like this.
  20. Jun 8, 2021 at 5:51 AM
    #20
    DRobs

    DRobs New Member

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    Missouri Ozarks
    Vehicle:
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    Pinstripes, lots of em. Plus a couple dents.
    When you say "We are processing your order." don't you mean that you are processing his refund / cancellation?
    Processing your order to me means he still wants the tent.
     
  21. Jun 8, 2021 at 5:55 AM
    #21
    Desert Armor

    Desert Armor [OP] New Member

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    www.DesertArmorShop.com
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    Yes. That’s still processing an order though. Whether it’s a refund or delivering a tent. It’s all apart of his order.
     
    DRobs[QUOTED] likes this.
  22. Jun 8, 2021 at 6:48 AM
    #22
    Spare Parts

    Spare Parts New Member

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    At this point, no matter what I buy for an RTT, I want to see it. After seeing just the difference in quality with just the label. I might need to see the actual tent I am getting, versus a store demo or what not.
     
  23. Jun 8, 2021 at 7:09 AM
    #23
    Spare Parts

    Spare Parts New Member

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    I was contacted by Eric, thank you.
     
  24. Jun 8, 2021 at 2:05 PM
    #24
    erfer1

    erfer1 New Member

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    Perhaps an Explore New Mexico patch as well...
     
  25. Jun 9, 2021 at 7:35 AM
    #25
    Spare Parts

    Spare Parts New Member

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    Been 24 hours, nothing showing me I am getting my refund issued yesterday.
     
  26. Jun 9, 2021 at 9:53 AM
    #26
    Desert Armor

    Desert Armor [OP] New Member

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    Takes 3-5 business days.
     
  27. Jun 9, 2021 at 9:55 AM
    #27
    Desert Armor

    Desert Armor [OP] New Member

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    Spare Parts likes this.
  28. Jun 9, 2021 at 12:36 PM
    #28
    Spare Parts

    Spare Parts New Member

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    Today’s text was returned informing me that Desert Armor has processed my refund with their bank, but I still would think an email from the greatest customer services in the roof top tent business would have been appropriate. I’ll give my 24 hour update tomorrow.
     
  29. Jun 9, 2021 at 12:37 PM
    #29
    icyhotahs

    icyhotahs NEw mEmBER

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    Sacramento, CA
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    There's a PM system on this forum.
     
    Desert Armor[OP] likes this.
  30. Jun 9, 2021 at 2:44 PM
    #30
    Spare Parts

    Spare Parts New Member

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    You are correct, but I use these forums to understand how companies that associate with these forums treat people.

    So I can’t get a message telling me that my refund has been processed and it should taken3 to 5 days to receive, which I was not told, but clearly understand, but I did just get this email from Desert Armor in reference to the Tank Roof Top Tent they canceled on me.
    88F79699-7DF7-4A67-90C5-AC791DE4D25F.jpg

    Let me guess an automated email. Just shows the level of attention to detail from Greatest Customer service in the Roof Top Industry.
     

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